Katerina Pouli
Ridgewood,NY
Summary
Dedicated server with strong time management and attention to detail. Committed to delivering exceptional guest experiences while training new staff and maintaining high service standards.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Server
Aliya
New York, New York
01.2024 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Assisted in training new servers on restaurant policies and procedures.
- Provided excellent customer service to ensure satisfaction.
Server
Continent
New York, New York
01.2024 - Current
- Maintained cleanliness and organization of dining area throughout shifts.
- Recommended menu items based on guest preferences and dietary restrictions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Food Runner
9 Jones
Manhattan, New York
09.2022 - 01.2024
- Delivered food promptly to tables while ensuring accuracy of orders.
- Coordinated with kitchen staff to expedite food service during peak hours.
- Trained new food runners on procedures and safety protocols for service efficiency.
Server
Souvlaki GR
Manhattan, New York
07.2018 - 06.2022
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
T Bar
Southampton, New York
05.2020 - 10.2020
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Lead Server
La Cubana
Manhattan, New York
06.2019 - 03.2020
- Supervised dining room operations and ensured high standards of service.
- Trained and mentored new servers on menu offerings and customer service techniques.
- Assisted in inventory management by tracking supplies and placing orders as needed.
Education
High School Diploma -
High Schoolm of Corfu
GreeceSkills
- Time management
- Multitasking
- Attention to detail
- Effective communication
- Staff training
- Food inspection
- Positive and professional
- POS operation
Languages
English
Native/ Bilingual
Greek
Native/ Bilingual
Certification
TIPS
Timeline
Server
Aliya
01.2024 - Current
Server
Continent
01.2024 - Current
Food Runner
9 Jones
09.2022 - 01.2024
Server
T Bar
05.2020 - 10.2020
Lead Server
La Cubana
06.2019 - 03.2020
Server
Souvlaki GR
07.2018 - 06.2022
High School Diploma -
High Schoolm of Corfu