DIANA ODETTE WALKER
Los Angeles,CA
Summary
Human Resources Professional with experience in serving as a strategic business partner to assigned business leaders and client groups. Collaborate with leadership teams on business plans, implement key Human Resources initiatives and drive employee engagement and operational greatness by demonstrating strong leadership and technical skills. Provide tactical and strategic advice, coaching and counseling to leadership.
Overview
19
19
years of professional experience
Work History
Sr. Human Resources Business Partner
PIH/Good Samaritan Hospital
02.2024 - Current
- Partners with business leaders on workforce planning and organizational design efforts
- Proactively identifies opportunities to optimize the organization's structure in support of business outcomes
- Provide leadership coaching while supporting team effectiveness through actionable feedback
- Driving talent management strategies to support the team's growth and individual development plans
- Partners with management to evaluate employee performance up to and including disciplinary actions
- Conducts employee relation investigations (create an intake, a summary and recommendations/suggestions) to the department
- Works closely with Unions (CNA- California Nurses Association; and SEIU- Service Employees International Union)
Human Resources Business Partner
Sollis Health
02.2023 - 02.2024
- Supported leaders in executing business strategies
- Collaborated with leaders to identify development opportunities and gaps along with providing relevant feedback
- Created a culture and work environment that promotes employee engagement
- Conducted Employee Relations Investigations with findings along with recommendations
- Understood and monitored and applied Federal and State regulations/compliance along with employer best practices
- Onboarded/Offboarded employees; conducted Exit Interviews
Senior Human Resources Business Partner
Alta Hospitals
09.2021 - 02.2023
- Partnered with operational leaders, in assigned client groups to drive people strategy including talent management, succession planning, performance management and workforce planning
- Managed workplace issues and conflicts, including performance issues and separations; had internal investigations
- SME for conflict and support resolution, for Union and Non-Union discrepancies using thoughtful and accurate HR policies and contract interpretation, to include balancing risk and business needs
- Partnered with clinical and non-clinical leadership to effectively move the organization through significant change such as growth and process improvement
- Collaborated with Talent Acquisition, Compensation, Worker's Compensation, Benefits to assist clients in talent forecasting and management, organizational re-design, development, and salary recommendations
- Advised and trained managers and supervisors on best employee relations practices and mitigating employee risk/grievances
- Interviewed employees to conduct investigations and take proper meeting notes for documentation purposes
- Determined the best course of action regarding the investigation process, whether it be a disciplinary action, suspension and or termination
- Followed up with employees to ensure investigations are properly addressed and closed
- Experienced working in a Union environment; worked with SEIU (Service Employees International Union) and CNA (California Nurses Association)
Human Resources Business Partner
Western Dental
09.2018 - 08.2021
- Provided advice and counsel to team members, management and to Director of Operations; as it relates to procedures, policies, employee relations issues
- Built partnerships with management by identifying HR solutions that support the business's core values and mission
- Worked with management and other HR colleagues relating to policies and/or practices to ensure organizational consistency
- Provided management coaching/counseling and career development advice for employees when needed
- Conducted HR training on various topics (i.e., New Employee Orientation, sexual harassment, Business Management Policy/Procedure training, etc.) as needed
- Supported acquisitions, integration, performance management and administration HR Projects
- Ensured compliance with all federal, state, and local laws
- Track record of successfully managing high volume HR processes
- Met with managers/supervisors and staff when it came to EE relations and conducted the necessary investigations based off complaints and/or concerns
- Experienced in mediating difficult conversations and successfully resolving conflicts, resulting in improved employee satisfaction and retention
Human Resources Business Partner
San Manuel Band of Mission Indians
10.2016 - 08.2018
- Maintained the day-to-day tactical issues and systems for the Talent Management team
- Helped define and continuously improve HR processes related to employee data base accuracy and management, as applied to workflows and basic HRIS system report writing configuration requirements
- Maximized overall transaction accuracy and efficiency as related to the new hire process, employee transfers, promotions and terminations including all interim employee transactions and electronic and manual recordkeeping requirements
- Assisted managers and supervisors in all Tribal departments and business enterprises in all areas of employment law and employee relations, including but not limited to disciplinary matters, job performance related matters, wage and hour issues, job standards, supervisory skills development, employee recognition and communications
- Assisted managers and supervisors in all appropriate departments in the administration an interpretation of the collective bargaining agreement including successful resolution of grievances consistent
- Skilled in identifying and resolving employee relations issues, resulting in improved team dynamics and increased productivity
Sr. Human Resources Business Partner
NewEgg
10.2013 - 10.2016
- Partnered with employees and management to communicate various HR Polices & Procedures
- Conducted Exit Interviews, analyzing data and giving recommendations to management for corrective and continued support
- Analyzed promotions and raises for employees which includes gathering internal data and individual performance data to make recommendations to management while processing all documentation
- Responded to and investigate employee relations issues, such as complaints and harassment allegations
- Maintained open communication of issues, initiatives, and operating plans/objectives; along with responsibilities among location personnel, management, corporate office, and regional to facilitate efficient and effective execution of HR programs
Human Resources Business Partner
Western Dental
10.2012 - 10.2013
- Worked with hiring managers to ensure successful onboarding of new hires
- Partnered with management to provide guidance, recommend solutions, and implement employee relations strategies
- Updated and maintained payroll and HRIS systems
- Conducted New Hire Orientation, assisted employees with their benefits, worked on LOA's, and assisted with EAP's
HR Generalist
SmileCare Family Dentistry/Coast Dental
05.2006 - 07.2012
- Consulted with managers/employees about employee compensation/relations, policies, and organizational development
- Conducted EE Relation Issues (investigations and attend hearings)
- Collaborated with managers to facilitate the interviewing process, hiring and termination process
- Assisted with new hire paperwork, processing, compliance and maintain Workers' Compensation
- Inform new and existing employees of eligible benefits, (i.e., medical, dental, vision, 401k and LOA's)
Education
Bachelor of Science - Business Management
University of La Verne
La Verne, CaliforniaSkills
- Leadership
- Event Coordination
- Fundraising
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- ADP
- QSI
- Report Smith
- Monarch
- UltiPro
- SAP
- HRIS
Linkedin Profile
https://www.linkedin.com/in/diana-walker-8b90137/
Leadership Activities Skills Interests
- Camp Counselor with Camp Laurel (mentoring and serving families affected or effected by HIV/AIDS).
- Event Coordinator (Weddings, bridal showers, birthdays, parties, and baby showers).
- Volunteering with community-based organizations; fundraising for nonprofits.
- Microsoft Outlook, Word, Excel, PowerPoint, ADP (PC payroll for Windows), QSI, Report Smith, Monarch, UltiPro, SAP, HRIS, Workday, Oracle, API, and Taleo.
- Member of SHRM (Society for Human Resources Management).
Timeline
Sr. Human Resources Business Partner
PIH/Good Samaritan Hospital
02.2024 - Current
Human Resources Business Partner
Sollis Health
02.2023 - 02.2024
Senior Human Resources Business Partner
Alta Hospitals
09.2021 - 02.2023
Human Resources Business Partner
Western Dental
09.2018 - 08.2021
Human Resources Business Partner
San Manuel Band of Mission Indians
10.2016 - 08.2018
Sr. Human Resources Business Partner
NewEgg
10.2013 - 10.2016
Human Resources Business Partner
Western Dental
10.2012 - 10.2013
HR Generalist
SmileCare Family Dentistry/Coast Dental
05.2006 - 07.2012
Bachelor of Science - Business Management
University of La Verne