Summary
Overview
Work History
Education
Skills
CORPORATE SKILLS
PORTALS, WEBSITES AND EMRS
Languages
Timeline
Generic

DIANA SOFIA GUTIERREZ

Miami

Summary

Health administrator and Paramedic graduated with solid foundations in the field of health sciences, Hospital organization and management, Marketing, Accounting and Budget Human resource management, Strategic planning, Law and ethics, Health information systems, Basic health system US Health Care. Recently carried out an Specialization in Human resources and Bussines Administration in Colombia, with me you will not only find a great professional, you will also find a person with a great desire to learn and through the knowledge acquired maximize their work achieving the company's objectives and get much closer to all my professional goals.

Overview

20
20
years of professional experience

Work History

OFFICE SUPERVISOR - MEDICAL ASSISTANT

Medicus Medical Group
Miami
09.2021 - Current

In this medical office I started as a medical assistant performing various administrative and clinical tasks, such as admitting patients, Measured vital signs and took medical histories to prepare patients for examination, administering medications by order of a doctor, managing a clinical laboratory, phlebotomy, vaccination, collecting medical history, I perform administrative tasks such as scheduling appointments, performing referrals, bill insurance and process patient documentation, cleaned and maintained medical equipment following procedures and standards, responded to patient callbacks and phone-in prescription refill requests,conducted EKGs and other diagnostic tests as requested by the doctor's After 9 months I was promoted to office supervisor, a position I currently hold position in which I have some of the following duties Ability to supervise, direct, monitor and review medical, administrative and office staff, maintain discipline, accept lines of authority and promote effective working relationships among all, Plan, implement and monitor office policies and procedures. Ensure compliance with federal, state, and local regulations, including OSHA and HIPAA regulations. Planning meetings for clinical, non-clinical and administrative staff, actively participating in interviewing and hiring medical office staff, coaching and training new office members, Respond to and resolve complaints from patients and staff, inventory and medication management, staff schedule management, attention to suppliers and representatives of different pharmaceutical entities, planning and execution of events with health insurance, management of monthly reports for health insurance and processing of medical orders for patients,

WEDDING PLANNER AND DESIGNER

ALOHA PRODUCCIONES EVENTOS Y LOGISTICA
11.2014 - 07.2021

As a wedding planner and designer some of my duties were have a conversation with the clients (they will share their vision of the wedding day with you and expect you to contribute ideas, budget, deadlines... I will have to understand their expectations, the wedding style they have in mind, the colors, the taste, etc.

Partnered with bride and groom to plan weddings and receptions with up to 500 attendees, plan and prepare all aspects of the event, make and manage budgets, as well as track deposits and payments, prepare and present proposals to clients, find and rent venues for ceremonies and receptions, provides vendor references and negotiates contracts, Schedule and attend all vendor meetings, track deposits and payments from all vendors, create detailed schedules and floor plans, attend site tours and menu tastings, brainstorm style ideas and coordinate design details, coordinates hotel rooms and transportation, oversees the entire wedding day (makes sure everyone sticks to the timeline, handles errors, manages vendors, and executes his vision on the venue). Manage guest list and RSVP, find matching and stylish favors, help with the wedding dress and any other wedding party attire, safe accommodation for wedding guests, plan honeymoon, solving many last minute emergencies, collection of personal items, wedding gifts for the bride and groom, communicated with clients across event planning and execution to deliver exceptional customer satisfaction.

DIRECTOR - PRODUCER OF CULTURAL PROJECTS

ALCALDIA SANTIAGO DE CALI - TIERRA MESTIZA
12.2015 - 07.2021

As director and producer of events some of my functions were designing and executing cultural programs and projects, Optimal use of material and financial resources, planning, programming, execution and subsequent evaluation of programs, projects and cultural events, preparation of documents to contract with government entities, preparation of budgets, payroll, preparation of location and distribution plans for events, preparation of financial reports, preparation of final reports, hiring and training of logistics personnel for events, hiring of artists, organization and management of private, business and massive events, festivals, concerts, fairs, sporting events, in places such as (stadiums, plazas, auditoriums, convention centers, museums, universities and schools) planning and execution of theater workshops, dance, vocal technique, crafts, gastronomic encounters, sponsorship achievement, itinerary management, lodging and food for national and international artists, Created project plans with set schedules, assigned to the appropriate teams, and managed workflow during project planning and execution, Identify the requirements to execute a project with the highest quality standards on time and within budget.

HUMAN RESOURCES SUPERVISOR AND ACCOUNTANT

Babies R Us
MIAMI
04.2009 - 11.2014

As a Human Resources Supervisor and Accountant, some of my duties included supervising the recruitment, interviewing, selection and hiring processes, planning and coordinating the company's workforce to better utilize employee talents, advertising vacancies, providing training and support for sales associates, managing confidential company documentation, managing personal employee documentation, making bank deposits greater than $3,000,000 dollars, budget management, monitoring the efficiency of our sales floor, developing activities to associates and clients, supervising retail operations, including inventory and visual merchandising, actively participating in the creation of sales strategies, being an active part of the sales team and providing the necessary guidance and training to provide our clients with exceptional service, link the management of the company with its employees, plan and monitor employee benefits, serve as a consultant to advise other managers on human resource issues (such as equal employment opportunity and sexual harassment), coordinate and supervise the work of specialists and support staff, handle personnel-related matters, such as dispute mediation and conduct of disciplinary proceedings, organize, attract, motivate and retain qualified employees and match them to jobs for which they are well suited. oversee relations with employees.

PRIVATE NANNY

SIMONS FAMILY
Miami Beach
02.2009 - 09.2011

Take care of the children, prepare their food, keep the areas of permanence clean, for example: bedrooms, play area, dining room, wash and organize their clothes, carry out activities of stimulation and development, take care of giving them their food and medicines on time, Accompany the family on vacation trips.

PRIVATE NANNY

LARRAHONDO FAMILY
12.2005 - 01.2009

Take care of the children, prepare their food, keep the areas of permanence clean, for example: bedrooms, play area, dining room, wash and organize their clothes, carry out activities of stimulation and development, take care of giving them their food and medicines on time, Accompany the family on vacation trips.

RESTAURANT MANAGER

RESTAURANTE TIERRA DE SABORES
03.2006 - 12.2008

As a restaurant guest service manager some of my duties were overseeing the daily operations of a restaurant, hiring and training workers in food preparation, money handling and cleaning roles to facilitate restaurant operations, speaking with diners to address concerns or solve problems, creating work schedules for restaurant staff, maintaining safety and food quality standards, keeping customers happy and handling complaints, organizing schedules, keeping track of employees’ hours, managed accounts payable, accounts receivable and payroll, scheduled and directed staff in daily work assignments to maximize productivity, ordering food, linens, gloves and other supplies while staying within budget limitations, supervising daily shift operations, ensuring all end of day cash outs are correctly completed, coordinating daily front- and back-of-house restaurant operations, controlling operational costs and identifying ways to cut waste, Interacting with guests to get feedback on product quality and service levels, counseled and disciplined staff to address issues promptly and provide constructive feedback, communicated well and used strong interpersonal skills to establish positive relationships with guests and employees, optimized profits by controlling food, beverage and labor costs, prepared employee schedules to maintain appropriate staffing levels during peak periods, created detailed reports on weekly and monthly revenues and expenses, enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas, complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.

Education

BUSINESS ADMINISTRATION SPECIALIST - Technical

LATIN AMERICAN FOUNDATION
Cali - Colombia
06.2020

HUMAN RESOURCES SPECIALIST - Technical.

LATIN AMERICAN FOUNDATION
Cali - Colombia
06.2018

EVENT PRODUCER - Technical

ALOHA PRODUCCIONES
Cali - Colombia
08.2017

WEDDING PLANNER - Technical.

ALOHA PRODUCCIONES
Cali - Colombia
11.2016

WEDDING DESIGNER - Technical.

ALOHA PRODUCCIONES
Cali - Colombia
06.2016

Associate of Science - Paramedic

CITY COLLEGE
Miami, FL
08.2014

HEALTH ADMINISTRATOR - Health Administration

CITY COLLEGE.
Miami, FL
06.2012

High School Diploma -

LICEO DEPTAL FEMENINO
Cali - Colombia
07.2007

Skills

  • OFFICE
  • Word
  • Excel
  • Power point
  • Quick book
  • Spreadsheets
  • Presentation tools
  • Database
  • Utilities: diaries,calculators, etc
  • E-mail programs, voice mail, messengers
  • Speech recognition and synthesis tools
  • Office suite: packageof multiple officetools
  • Social networks

CORPORATE SKILLS

  • Leadership
  • Communication
  • Problem solving
  • Project management
  • Time management
  • Financial management
  • Sales and marketing
  • Negotiation
  • Team management
  • Teamwork
  • Strategic
  • Customer service
  • Critical thinking
  • Adaptability
  • Conflict resolutions
  • Emotional intelligence
  • Loss prevention
  • Building relationships
  • Conflict resolutions

PORTALS, WEBSITES AND EMRS

  • E-medical practice •PBACO
  • Blue Sky analytics •Medicare - FCSO
  • Availity •UHC
  • Doctors •Oscar
  • Cigna •Aetna
  • Quest •Labcorp
  • Medhealth Lab •Baptist records
  • ADC •Vital Imaging

Languages

SPANISH: Native

ENGLISH: level 3 - Good working knowledge

PORTUGUESE: level 2

Timeline

OFFICE SUPERVISOR - MEDICAL ASSISTANT

Medicus Medical Group
09.2021 - Current

DIRECTOR - PRODUCER OF CULTURAL PROJECTS

ALCALDIA SANTIAGO DE CALI - TIERRA MESTIZA
12.2015 - 07.2021

WEDDING PLANNER AND DESIGNER

ALOHA PRODUCCIONES EVENTOS Y LOGISTICA
11.2014 - 07.2021

HUMAN RESOURCES SUPERVISOR AND ACCOUNTANT

Babies R Us
04.2009 - 11.2014

PRIVATE NANNY

SIMONS FAMILY
02.2009 - 09.2011

RESTAURANT MANAGER

RESTAURANTE TIERRA DE SABORES
03.2006 - 12.2008

PRIVATE NANNY

LARRAHONDO FAMILY
12.2005 - 01.2009

BUSINESS ADMINISTRATION SPECIALIST - Technical

LATIN AMERICAN FOUNDATION

HUMAN RESOURCES SPECIALIST - Technical.

LATIN AMERICAN FOUNDATION

EVENT PRODUCER - Technical

ALOHA PRODUCCIONES

WEDDING PLANNER - Technical.

ALOHA PRODUCCIONES

WEDDING DESIGNER - Technical.

ALOHA PRODUCCIONES

Associate of Science - Paramedic

CITY COLLEGE

HEALTH ADMINISTRATOR - Health Administration

CITY COLLEGE.

High School Diploma -

LICEO DEPTAL FEMENINO
DIANA SOFIA GUTIERREZ