Diandra Edwards
Hollywood
Summary
Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Service Coordinator
SEMINOLE TRIBE OF FLORIDA
Davie
06.2025 - Current
- Provide support and assistance to Tribal Members, acting as their advocate.
- Coordinate all aspects of service delivery, scheduling appointments and dispatching technicians to ensure timely and efficient service for over 100 Members monthly.
- Collaborate with other departments to improve service response time and develop new procedures to enhance client retention.
- Create and maintain service-related documentation, including work orders and reports.
- Maintained confidential files related to personnel records or other sensitive information.
Business Account Executive
FLORIDA BUSINESS CONSULTING INC.
Miami
12.2020 - 07.2022
- Decreased liabilities and effectively cultivated customer rapport to drive successful payment collection processes and reduce outstanding balances.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
- Negotiated and closed deals with minimal oversight.
- Processed orders through the system and coordinated product deliveries.
Internet Sales Specialist
LEHMAN AUTO WORLD
Miami
01.2018 - 01.2020
- Recommended optimal merchandise based on customer needs and desires.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Identify and approach potential customers by generating leads, setting appointments, and conducting site visits.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Engaged customers through online platforms to assist with vehicle inquiries.
Education
Associate of Arts - Business Administration
Broward College
Davie, Florida03-2028
High School Diploma -
Miramar High School
Miramar, Florida03-2019
Florida Mortgage Loan Originator -
Gold Coast Schools
Miami, FloridaSkills
- Administrative Support
- Data Entry
- Computer Proficiency
- Perform well in high-demand, fast-paced environments
- Cash Management
- Discretion and confidentiality
- Coordinate Schedules
- Team collaboration
- Multitasking and Prioritization
- Schedule Management
Timeline
Service Coordinator
SEMINOLE TRIBE OF FLORIDA
06.2025 - Current
Business Account Executive
FLORIDA BUSINESS CONSULTING INC.
12.2020 - 07.2022
Internet Sales Specialist
LEHMAN AUTO WORLD
01.2018 - 01.2020
Associate of Arts - Business Administration
Broward College
High School Diploma -
Miramar High School
Florida Mortgage Loan Originator -
Gold Coast Schools