Diandra Persaud
Briarwood,NY
Summary
Throughout my career in retail management, I have been responsible for Human Resources functions, which have been the most satisfying and productive aspect of my role, leading me to achieve 93 - 100% on employee satisfaction surveys. This has led to my earning professional certification in HR Management, and my Master's in 2022. This experience positions me perfectly to assume a position as a People (HR) Generalist.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens Pharmacy
01.2006 - Current
- Throughout my career in retail management, I have been responsible for Human Resources functions, which have been the most satisfying and productive aspect of my role, leading me to achieve 93 - 100% on employee satisfaction surveys
- Manage Human Resources functions for 20 store employees, including hiring, training, onboarding, and performance assessment, and succession planning
- Conduct professional development, identifying employees with potential, 2 of whom have become assistant managers & 10 of whom have advanced to next level roles
- Maintain employee I-9 forms & training acknowledgement paperwork
- Meet regularly with employees to share feedback & create action plans for remediation when needed, which has led to record low employee turnover
- Monitor NYC predictive scheduling regulations & as well as 1199 SEIU union guidelines
- Resolve employee relations issues & document progressive discipline incidents
- Track PTO and payroll via Kronos
- Promoted 3 times to positions of increased responsibility
- Software: Kronos; Staffworks; MS OfficeMultitasking and organization
Education
M.S - Human Resources Management
Southern New Hampshire University
01.2022
B.S - Environmental Science
St. John's University
01.2011
Skills
- Kronos
- Staffworks
- MS Office
- ATS
- Team leadership
- Coaching
- Training
- Mentoring
Certification
Professional Human Resources Management, Pace University
Timeline
Store Manager
Walgreens Pharmacy
01.2006 - Current
B.S - Environmental Science
St. John's University
M.S - Human Resources Management
Southern New Hampshire University
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