Diandra Persaud
Queens,NY
Summary
Retail management professional with extensive experience in Human Resources, achieving 93-100% on employee satisfaction surveys. Earned professional certification in HR Management and a Master's degree in 2022. Proven ability to adapt quickly to new challenges and foster strong relationships with clients and team members. Committed to supporting team success and driving positive results in Payroll and People Operations management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens Pharmacy
Sunnyside, NY
07.2006 - Current
- Manage Human Resources functions for 20 store employees, including hiring, training, onboarding, and performance assessment, and succession planning.
- Conduct professional development, identifying employees with potential, 2 of whom have become assistant managers & 10 of whom have advanced to next level roles.
- Maintain employee I-9 forms & training acknowledgement paperwork.
- Meet regularly with employees to share feedback & create action plans for remediation when needed, which has led to record low employee turnover.
- Monitor NYC predictive scheduling regulations & as well as 1199 SEIU union guidelines.
- Resolve employee relations issues & document progressive discipline incidents.
- Track PTO and payroll via Kronos.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
12.2022
Bachelor of Science - Environmental Science
St. John's University
12.2011
Skills
- Kronos
- Employee training
- Payroll administration
- Relationship building and management
- MS Office
- Regulatory compliance
Certification
Certificate in Professional HR Management- Pace University 2017
Timeline
Store Manager
Walgreens Pharmacy
07.2006 - Current
Master of Science - Human Resources Management
Southern New Hampshire University
Bachelor of Science - Environmental Science
St. John's University
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