Diandranique Mitchell
Customer Service Associate
Tampa,FL
Summary
Customer‑focused professional with hands‑on experience assisting customers and maintaining organized workspaces. Seeking an entry‑level role in a fast-paced retail environment. Ready to contribute strong people skills, attention to detail, and a positive attitude to help customers and support store goals.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Independent Contractor
Spark
Tampa, FL
02.2026 - Current
- Updated customers on delivery statuses and resolved inquiries promptly.
- Managed parcel inventory to ensure accurate daily deliveries.
- Adhered to safety protocols and traffic regulations throughout all deliveries.
- Employed GPS technology and mapping applications for efficient navigation.
Customer Service Associate
Abrahams Market
Tampa, FL
06.2025 - Current
- Engaged customers through friendly communication, fostering a welcoming atmosphere.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Maintained store organization by restocking shelves and arranging merchandise displays.
Shipt Shopper
Independent Contractor
Tampa, FL
04.2022 - 01.2025
- Shopped for grocery items based on customer preferences and specific orders.
- Navigated stores efficiently to secure timely grocery deliveries.
- Confirmed order details and substitutions through proactive customer communication to ensure satisfaction.
- Collaborated with store staff to efficiently locate items and resolve any issues that arose.
- Utilized mobile app to manage orders and monitor delivery status.
Overnight Stocker and Receiver
Employ Partners Inc
Tampa, FL
07.2020 - 09.2021
- Provided excellent customer service by assisting customers with product location throughout store and warehouse.
- Ensured accurate storage and labeling of products in warehouse areas to facilitate efficient retrieval.
- Rotated stock and shelved products by code dates to maintain optimal quality and freshness.
- Organized incoming shipments in assigned sections to enhance workflow and accessibility.
Gift Shop Clerk
Adventure Island Family Fun Park
Tampa, FL
02.2016 - 10.2016
- Guided customers in selecting products and resolved merchandise-related queries to enhance shopping experience.
- Processed purchases accurately by operating the cash register.
- Addressed customer inquiries promptly to ensure satisfaction and resolve issues efficiently.
- Managed inventory by restocking shelves and organizing displays to maintain product availability.
- Enhanced visitor experiences at the park through outstanding customer service.
Education
GED -
Brewster Technical
Tampa03-2011
Skills
- Managing inventory
- Inventory management
- Order management
- Customer order management
- Route optimization
- Safety compliance
- Team collaboration
- Customer relationship management
Certification
- All-Lines Claims Adjuster
- Home Health Aide Certified
Timeline
Independent Contractor
Spark
02.2026 - Current
Customer Service Associate
Abrahams Market
06.2025 - Current
Shipt Shopper
Independent Contractor
04.2022 - 01.2025
Overnight Stocker and Receiver
Employ Partners Inc
07.2020 - 09.2021
Gift Shop Clerk
Adventure Island Family Fun Park
02.2016 - 10.2016
GED -
Brewster Technical