DIANE ALINE YIMGA
Davie,FL
Summary
Experienced and results-driven property management professional with over 14 years of success in leasing, tenant relations, and property operations. Proven track record in boosting occupancy rates, improving resident retention, and leading marketing initiatives. Adept at building strong relationships with tenants and teams, and highly skilled in leasing platforms such as Yardi, Onesite, and MRI.
Overview
22
22
years of professional experience
Work History
Leasing Consultant
ZRS Management
07.2025 - Current
- Facilitated lease agreements and ensured compliance with company policies.
- Conducted property tours, showcasing amenities and benefits to prospective tenants.
- Assisted in maintaining customer satisfaction through effective communication and follow-up.
- Collaborated with management to develop marketing strategies for tenant retention.
LEASING CONSULTANT
ZRS MANAGEMENT
10.2018 - Current
- Conduct property tours and highlight features to match resident needs, achieving a 90%+ occupancy rate.
- Utilized CRM systems to gather leads, and initiate communication through emails and virtual tours.
- Ensure every rented apartment presents as ready and on schedule for move in.
- Process and approve tenant applications with a 24-hour turnaround.
- Prepare and follow up on lease renewals.
- Maintain daily and weekly property reports to support management decisions.
- Train new leasing consultants on systems and procedures.
LEASING CONSULTANT
ZRS MANAGEMENT
08.2016 - 10.2018
- Played key role in lease-up phase, helping stabilize the property within 6 months.
- Led personalized tours, resulting in a high conversion of prospects to tenants.
- Increased social media engagement through daily postings and promotions.
- Assisted in marketing plan execution and trained new team members.
- Trained new hires on leasing and application procedures.
LEASING CONSULTANT
SIGNATURE MANAGEMENT
11.2015 - 08.2016
- Pre-qualified tenants following tax credit guidelines.
- Managed applicant documentation and performed inspections.
- Prepared and secured lease renewals for current tenants.
LEASING CONSULTANT
ADVENIR MANAGEMENT
12.2013 - 05.2015
- Conducted apartments tours with prospective clients, highlighted selling features and benefits of the community.
- Processed and verified applications in a timely manner.
- Generated renewal offers and prepared new leases.
- Posted rent payments to residents ledgers.
ASSISTANT MANAGER
FIRST SERVICE RESIDENTIAL
03.2013 - 05.2013
- Oversaw the remodeling of the property during remodeling and final acquisition.
- Acted on behalf of the off-site property manager.
- Oversaw account receivables and account payables.
- Provided weekly financial reports to the Regional Manager.
- Managed the inventory and ordered all supplies.
- Supervised the property's team.
LEASING CONSULTANT
FIRST SERVICE RESIDENTIAL
07.2011 - 03.2013
- Conducted apartment tours with prospective clients.
- Highlighted key selling features and benefits of the community and identified individual needs.
- Followed up with every prospective resident.
- Processed and verified every application in a timely manner.
CERTIFIED VACATION PLANNER
ROYAL CARIBBEAN & CELEBRITY CRUISES
08.2004 - 08.2009
- Assisted callers with their cruise reservations.
- Offered recommendations based on individual vacation needs.
- Performed dual duties as a customer service representative, check in agent and data entry specialist.
Education
HIGH SCHOOL DIPLOMA - undefined
EUGENE DELACROIX HIGH SCHOOL
DRANCY, FRANCEFlorida Real Estate License - undefined
Gold Coast School
Florida01.2019
Skills
Florida Licensed Realtor
Timeline
Leasing Consultant
ZRS Management
07.2025 - Current
LEASING CONSULTANT
ZRS MANAGEMENT
10.2018 - Current
LEASING CONSULTANT
ZRS MANAGEMENT
08.2016 - 10.2018
LEASING CONSULTANT
SIGNATURE MANAGEMENT
11.2015 - 08.2016
LEASING CONSULTANT
ADVENIR MANAGEMENT
12.2013 - 05.2015
ASSISTANT MANAGER
FIRST SERVICE RESIDENTIAL
03.2013 - 05.2013
LEASING CONSULTANT
FIRST SERVICE RESIDENTIAL
07.2011 - 03.2013
CERTIFIED VACATION PLANNER
ROYAL CARIBBEAN & CELEBRITY CRUISES
08.2004 - 08.2009
HIGH SCHOOL DIPLOMA - undefined
EUGENE DELACROIX HIGH SCHOOL
Florida Real Estate License - undefined
Gold Coast School