Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Manager
Delta Dental Of NJ
1639 Route 10, Parsippany, NJ 07054
04.2007 - 01.2022
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Developed customized account plans for clients to help them achieve their business goals.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Increased sales revenue by identifying and pursuing new business opportunities.
Developed and maintained long-term relationships with key clients for sustained growth.
Achieved higher client satisfaction ratings through consistent communication and problem resolution.
Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
Education
High School Diploma -
Vailsburg High School
Newark, NJ
Business
Pompano Beach Business College
Pompano Beach, FL
Skills
Sales Analysis
Business Growth and Retention
Account Servicing
Specializes in the small group market
Certification
Currently I maintain my Health and Life license to sell business in the state of NJ.