Diane Belnap
Garland,TX
Summary
Experienced Optician delivering exceptional service and assistance to customers. Help in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Optician
North Garland Vision
03.2016 - 06.2023
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Optician
Intermountain Eye Centers
11.2007 - 08.2014
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Skills
- Selecting Frames
- Verifying Prescriptions
- Frames Adjustment
- Eyewear Recommendation
- Educate Clients
- Customer Service
- Electronic Medical Record (EMR) Systems
- Insurance Verification
- Detail Work
- Glasses Repair
- Retail Sales
- Active Listening
Timeline
Optician
North Garland Vision
03.2016 - 06.2023
Optician
Intermountain Eye Centers
11.2007 - 08.2014
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