Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Buhle

Oceanside,CA

Summary

Dedicated Senior Living professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand. RCFE license renewal in process.

Overview

25
25
years of professional experience

Work History

Business Office Director

Merrill Gardens at Bankers Hill
07.2024 - Current

● Set and administered budgets with detailed tracking.

● Oversaw financial operations such as accounts receivable, accounts payable and payroll.

● Hired, trained, and well-qualified staff.

● Managed Open Enroll Health Insurance

● Perform month-end close tasks

● Provided support to Directors to ensure purchases are coded properly and that purchasing policies and procedures are followed
● Ensured invoices and payables are entered in timely manner with proper coding and
approvals
● Monitors Accounts Payable and Visa Works to ensure cardholders code their purchases
correctly and invoices are paid on time.

● Identified resolved escalates A/P and other accounting issues or problems as they arise
● Set up and managed resident accounts and billing information

● Managing Rest and Meal Break Premiums and insuring adequate coordination of breaks

● Maintaining California Mandated Flyers and Posters in Employee Breakroom

Business Office Manager

Aegis Living
02.2024 - 07.2024

● Perform month-end close tasks
● Provided support to Directors to ensure purchases are coded properly and that purchasing
policies and procedures are followed
● Ensured invoices and payables are entered in timely manner with proper coding and
approvals

● Monitors Accounts Payable and Visa Works to ensure cardholders code their purchases
correctly and invoices are paid on time.
● Identified resolved escalates A/P and other accounting issues or problems as they arise
● Set up and managed resident accounts and billing information

● Managing Resident Annual Rental Increases

HR/Business Office Manager

The Hacienda Mission San Luis Rey
06.2023 - 02.2024

● Updated Financial reports, department spend downs, managed AP/AR accounts, and generated reports for company database.

  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling Receptionist and overseeing Caregiver schedules.
  • Established workflow processes in a new build community, monitored daily productivity, and implemented modifications to improve overall performance of the new personnel.
  • Maintained computer and physical filing systems.
  • Posting Ad for Positions Needed, and handling pre-employment thru hiring process.
  • Evaluated employee records and productivity and submitted annual reviews
  • Workers Comp.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Completed bi-weekly payroll for 45 employees.

Business Office Director

Merrill Gardens
01.2023 - 06.2023
  • Perform month-end close tasks
  • Provided support to Directors to ensure purchases are coded properly and that purchasing policies and procedures are followed
  • Ensured invoices and payables are entered in timely manner with proper coding and approvals
  • Monitors Accounts Payable and Visa Works to ensure cardholders code their purchases correctly and invoices are paid on time.
  • Identified resolved escalates A/P and other accounting issues or problems as they arise
  • Set up and managed resident accounts and billing information
  • Processes and records all resident payments in the accounting system.

Concierge & Business Office Administrative Assistant

Aegis Living
01.2014 - 01.2019
  • Set up and maintain files for employees, residents, and vendors
  • Code and forward invoices
  • Assist in the preparation of regularly scheduled reports
  • Distribute paychecks
  • Provide administrative assistance to all department managers
  • Handle multiple projects
  • Receive, sort and distribute the mail
  • Maintaining concierge schedule
  • Provide all manner of customer service and support.

Office Administrator / Insurance Agent

Farmers Insurance
01.2008 - 01.2013
  • Managed over 2,000 insurance policies, including: billing, writing new business, setting up appointments with prospective clients, and updating client database
  • Played an active role in the agency's sales, marketing, and problem-solving issues
  • Provided front office customer service support
  • Provided agency's support to Hispanic clients as the only Spanish-speaking employee in the office
  • Handled agency's administrative needs
  • Managed broker's schedule and appointments.

Spa Sales Associate

La Costa Resort and Spa
01.2002 - 01.2008
  • Handled guest relations/sales work for spa, including: customer service in person and phone, appointment scheduling, and planning group sessions
  • Administered opening and closing duties, cash-handling
  • Maintained confidential customer service standard for celebrity clients
  • Received many workplace awards, including several 'Employee of the Month' honors.

Transaction Coordinator/Administrative Assistant

ReMax
01.2001 - 01.2002
  • Assist with all listing activities, staging, schedule repairs and cleaning if needed, organize showings and generate reports to display sales activity
  • Obtained vendor estimates and schedule cleanings and repairs on homes getting ready be listed to sell
  • Managed files from start to finish to ensure compliance
  • Post new listings to on MLS database to sell homes quickly and give customers an excellent experience
  • Keep track of all sales activity and input client information into the CRM to produce reports and track progress.

Education

Accounting Program -

College of Southern Nevada

Skills

  • Proficient in Yardi, UltiPro, Kronos, ADP, OnShift, Visaworks, DSSI, Rent Cafe, MS Word, MS Excel, and additional skills and competencies in accounting and finance
  • Bi-lingual (English/Spanish)
  • Resourceful and able to complete projects well in advance of a specified timeframe
  • Experienced in providing excellent customer service skills - external as well as internal customers
  • Recognized ability to learn new tasks and responsibilities rapidly
  • Licensed RCFE Administrator
  • Office 365
  • Maintaining office records

Timeline

Business Office Director

Merrill Gardens at Bankers Hill
07.2024 - Current

Business Office Manager

Aegis Living
02.2024 - 07.2024

HR/Business Office Manager

The Hacienda Mission San Luis Rey
06.2023 - 02.2024

Business Office Director

Merrill Gardens
01.2023 - 06.2023

Concierge & Business Office Administrative Assistant

Aegis Living
01.2014 - 01.2019

Office Administrator / Insurance Agent

Farmers Insurance
01.2008 - 01.2013

Spa Sales Associate

La Costa Resort and Spa
01.2002 - 01.2008

Transaction Coordinator/Administrative Assistant

ReMax
01.2001 - 01.2002

Accounting Program -

College of Southern Nevada
Diane Buhle