Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Diane Buscio

Barnegat,NJ

Summary

Seeking a dynamic and challenging position within a forward-thinking company, where I can leverage my extensive background in Customer Service, Call Center Associate, and Operational Support roles. Eager to contribute to the organization’s success while fostering my own professional growth and development.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

19
19
years of professional experience

Work History

Customer Service/Data Entry

Card Cash
02.2017 - Current
  • Efficiently process and verify gift card balances, demonstrating meticulous attention to detail.
  • Demonstrate efficiency in data entry tasks, showcasing a commitment to maintaining high standards of order processing.
  • Spearhead initiatives to enhance customer confidence, resulting in improved satisfaction rates
  • Worked well in a team setting, providing support and guidance.

Leasing Agent

The Walters Group
02.2012 - 06.2014
  • Skillfully greet, interview, and screen prospective tenants, contributing to the maintenance of a high-quality resident community.
  • Responsible for rent collection and record-keeping, ensuring accurate and up-to-date resident documentation.
  • Maintain open communication with property management and maintenance teams
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Conducted property tours to highlight features of properties.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Collected rent and tracked resident payments and information in computer system.

Bank Teller

Bank of America
03.2006 - 05.2008
  • Execute precise balancing of cash drawer in adherence to the bank's procedures and regulations, maintaining accuracy in cashed checks batching.
  • Facilitate seamless transactions, including deposits, loan agreements, and withdrawals, showcasing commitment to exceptional customer service.
  • Provide assistance to customers accessing safety deposit boxes
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

High School Diploma -

Saint Mary’s
Jersey City, NJ

Skills

  • Team Management
  • Communication – verbal & written
  • Conflict resolution
  • Time management
  • Problem solving
  • Empathetic
  • Microsoft Office
  • Dependability
  • Slack
  • Detail-oriented
  • Zendesk
  • Active Listening

Timeline

Customer Service/Data Entry

Card Cash
02.2017 - Current

Leasing Agent

The Walters Group
02.2012 - 06.2014

Bank Teller

Bank of America
03.2006 - 05.2008

High School Diploma -

Saint Mary’s

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Diane Buscio