Diane Cummins
New Braunfels
Summary
Dynamic Routing Specialist with Comal Independent School District, recognized for enhancing transportation efficiency through data analysis and process improvements. Proven ability in problem-solving and strong communication, leading to significant reductions in service delays. Skilled in Microsoft Office, fostering collaboration among drivers, schools, and parents to ensure timely and reliable student transportation.
Overview
9
9
years of professional experience
Work History
Routing Specialist
Comal Independent School District
07.2016 - Current
- Developed and optimized routing schedules to enhance efficiency in student transportation.
- Collaborated with school administrators to address and resolve routing issues effectively.
- Analyzed transportation data to improve route planning and ensure timely service delivery.
- Trained new staff on routing software and operational protocols for seamless integration.
- Implemented process improvements that reduced delays in transportation services significantly.
- Facilitated communication between drivers, schools, and parents to streamline information flow.
- Streamlined dispatch processes, resulting in increased customer satisfaction.
- Continuously updated existing routes based on feedback from drivers and customers alike, ensuring the most efficient and effective routes were in place.
- Developed contingency plans for unexpected traffic or weather conditions, maintaining efficient operations under challenging circumstances.
- Improved routing efficiency by analyzing and optimizing transportation routes.
- Collaborated with drivers to troubleshoot routing issues, enhancing overall performance.
- Created detailed reports on route performance, identifying areas for improvement.
- Maintained accurate records of routing data and driver performance metrics, supporting informed decision-making processes.
Education
Charles H. Milby High School
Houston, TXSkills
- Multitasking efficiency
- Strong communication skills
- Safety protocols adherence
- Continuous improvement mindset
- Teamwork and collaboration
- Time management
- Problem-solving
- Customer service
- Attention to detail
- Reliability
- Organizational skills
- Microsoft office
Timeline
Routing Specialist
Comal Independent School District
07.2016 - Current
Charles H. Milby High School
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