I have a great personality love working with people and the public
Overview
4
4
years of professional experience
Work History
Eligibility Specialist
FSSA Call Center
01.2021 - 09.2023
Entering data. Making phone calls. Speaking to clients
Assistant Sales Associate
Family Dollar
07.2019 - 08.2021
Managed cash register transactions accurately, balancing the till at the end of each shift without discrepancies.
Organized merchandise displays, resulting in an aesthetically pleasing shopping environment that attracted more customers.
Improved efficiency in handling customer inquiries by developing a comprehensive understanding of all available resources including catalogs, websites, and internal systems.
Conducted inventory checks regularly, keeping track of stock levels and submitting orders for replenishment when necessary.
Maintained a clean and organized sales floor, leading to a more enjoyable shopping experience for customers.
Enhanced customer loyalty through attentive listening, addressing specific needs, and maintaining a genuine interest in helping each individual find the best solutions for their situation.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Substitute Teacher
Mississinewa Community Schools
08.2019 - 12.2020
Followed lesson plans designed by absent teachers.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Enforced school and class rules to maintain order in classroom.
Education
Associate Of Applied Business - Business
National College of Business
Danville, KY
06.1990
Skills
Data entry
Effective communication skills
Microsoft office
Telephone etiquette
Documentation and reporting
Verbal communication
Federalincometaxwithholding
False, True, True, True, True
Policyinformation
This form must be completed and signed in ink by the person or persons, who under the terms of the policy, have the right(s) of ownership., The owner's Social Security Number or Taxpayer Identification Number must be provided in Section B. If not provided, the form will be returned to the owner as INCOMPLETE., The Federal Income Tax Withholding, Section B, must be completed for loan/partial withdrawal requests., Arizona, California, Idaho, Louisiana, New Mexico, Nevada, Texas, Washington, Wisconsin
Timeline
Eligibility Specialist
FSSA Call Center
01.2021 - 09.2023
Substitute Teacher
Mississinewa Community Schools
08.2019 - 12.2020
Assistant Sales Associate
Family Dollar
07.2019 - 08.2021
Associate Of Applied Business - Business
National College of Business
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