Diane Fonti
Mahwah,NJ
Summary
Dynamic Surgical Coordinator with a proven track record at Valley Physician Services, excelling in patient coordination and insurance pre-authorization. Demonstrates exceptional organizational skills and proficiency in Athena EHR Management, alongside strong interpersonal abilities. Achieved efficient surgical scheduling and authorization processes, ensuring high standards of patient care and operational excellence.
Overview
25
25
years of professional experience
Work History
Surgical Coordinator
Valley Physician Services
Paramus, NJ
03.2022 - Current
- Captured detailed patient information with precision.
- Engaged with patients, addressing inquiries and concerns.
- Overseen start-to-finish cardiac authorization procedures at Valley Hospital and affiliated medical groups.
- Facilitated pre-certification by working closely with medical professionals and administrative staff.
- Applied independent problem-solving skills to achieve effective outcomes.
- Effectively ensured surgical and diagnostic procedures were approved by insurers.
- Verified accurate use of ICD-10 and CPT codes in preparation for pre-surgery certification.
- Prepared denial appeal reports and ensured timely submissions.
- Tracked patient authorization status through spreadsheet management.
Surgical Scheduler
Rockland Thoracic and Vascular Associates
Pomona, NY
12.2020 - 03.2022
- Schedule surgeries for surgeons, including submitting booking sheets to hospitals, and coordinating dates on doctors’ schedules.
- Secured insurance approvals and clearances from specialized medical practitioners.
- Engaged patients in discussions about pre-operative guidance and surgery specifics.
- Coordinate hospital calls efficiently by linking them to doctors.
- Coordinate telephone communication with medical offices and hospitals.
Administrative Coordinator / Office Manager
Jandee Anesthesiology and Pain Mgmt/JCMC/Envison
Ramsey, NJ
10.2012 - 06.2020
- Executed payroll processing for medical staff using Kronos.
- Maintained spreadsheets for monthly cases.
- Executed efficient coordination of case documentation with external billing services.
- Facilitated the credentialing process for medical staff.
- Coordinated effectively with off-site anesthesia facilities.
- Handled office responsibilities, including phone and email communication.
- Oversaw financial tasks, such as deposits and invoicing.
- Coordinated and recorded appointments, collected and managed patient information, and processed prior authorizations accordingly.
- Managed precise documentation of medical supplies and medications, and organized the exam room for doctor-patient sessions.
Data Entry/Customer Service Representative
Masters Coverage Corp
Spring Valley, NY
01.2000 - 10.2012
- Ensured accurate entry of customer data on a daily basis.
- Assisted customers by answering calls and providing solutions to their issues.
Education
Business Course
Cittone Institute
Mahwah, NJ04-2004
Insurance Broker Course
POHS Institute
Westchester, NY01-2002
High School Diploma -
St. Catherine Academy
Bronx, NY06-1992
Skills
- Athena EHR Management
- Commitment to Professional Standards
- Proactive Problem-Solving
- Proficient in Medical Terminology
- Strong Interpersonal Abilities
- Experienced in ICD-10 and CPT Coding
- Proficient in Excel, Microsoft Word,
- Meditech Proficiency
- Athena Expertise
- Proficient in Insurance Pre-Authorization
- Excellent organizational skills, multitasking abilities, and prioritizing
- Knowledgeable in Payroll and Credentialing Systems
Timeline
Surgical Coordinator
Valley Physician Services
03.2022 - Current
Surgical Scheduler
Rockland Thoracic and Vascular Associates
12.2020 - 03.2022
Administrative Coordinator / Office Manager
Jandee Anesthesiology and Pain Mgmt/JCMC/Envison
10.2012 - 06.2020
Data Entry/Customer Service Representative
Masters Coverage Corp
01.2000 - 10.2012
Business Course
Cittone Institute
Insurance Broker Course
POHS Institute
High School Diploma -
St. Catherine Academy
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