Stefanie Byrd

Northwest ENT Associates, S.C.

09.1999 - Current

Coordinated with hospitals and facilities to set up surgeries for four otolaryngologists/head and neck surgeons.
Took pre-operative orders from surgeons and for smooth operation planning.
Managed planning, scheduling and coordination of outpatient and inpatient procedures.
Verified insurance coverage and obtained pre-authorizations.
Organized pre-operative lab and imaging to facilitate surgery planning.
Received and routed laboratory results to correct clinical staff members.
Arranged pre-operative and post-operative appointments for surgical patients.
Educated patients about surgeries and provided treatment plan documentation.
Obtained payments from patients and scanned identification and insurance cards.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Processed medical insurance claims and payments.
Assisted with medical coding and billing tasks..
Answered phone calls and messages for four-physician - private medical facility, scheduling appointments, and handling patient inquiries.
Registered and verified patient records before triage with most up-to-date information.
Checked patients in and out and collected payments.
Placed new supply orders, managed inventory and restocked clerical spaces.
Performed various administrative tasks by filing, copying and faxing documents.

Summary