Electronic Medical Records / EMR / EHR: Epic, Cerner, eClinicalWorks, Meditech Practice Management & Scheduling: Avality, WPS, CHAMPS, Cohere, Carelon Medical Billing & Coding: ICD-10, Medical Billing Software, Accounts Receivable Systems Office & Productivity Tools: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace, Windows OS Other Tools: Transcription Software, Data Entry Systems, Quality Control & Documentation Tools
Precious Gray
Surgical coordinator
Detroit,MI
Summary
Detail-oriented medical professional with experience in surgical coordination, recognized for optimizing surgical schedules, enhancing patient care, and supporting clinical teams through precise planning and effective communication.
Overview
11
11
years of professional experience
Work History
Surgical Coordinator
Dearborn Cardiology Assocts
02.2023 - Current
- Coordinated surgical scheduling and operating room utilization while managing high-volume caseloads with accuracy and efficiency.
- Obtained and managed insurance authorizations, verified benefits, and ensured compliance with payer requirements prior to procedures.
- Conducted pre-operative assessments and thorough chart reviews to resolve discrepancies and prevent scheduling delays.
- Maintained accurate medical records, surgical documentation, and patient data in compliance with HIPAA and regulatory standards.
- Facilitated communication among surgeons, clinical staff, insurance providers, and patients to ensure seamless care coordination.
- Coordinated diagnostic testing, specialist referrals, and pre- and post-operative patient preparation.
- Provided patient education regarding surgical procedures, authorization requirements, and recovery expectations.
- Trained and onboarded new staff on scheduling workflows, authorization processes, and best practices.
Patient Access Representative
Barbara Ann Karmanos Cancer Institute
03.2021 - 02.2023
- Performed patient access functions including hospital registration, check-in, appointment scheduling, insurance verification, billing support, and accurate clinical documentation in compliance with hospital policies.
Debt Collector/Customer Service
Holzman Law
07.2018 - 08.2020
- Managed high-volume processing of subpoenas, interrogatories, and wage, bank, and tax garnishments with accuracy and efficiency.
- Maintained, updated, and organized detailed customer and case records, ensuring data integrity and compliance with legal requirements.
- Served as a primary liaison with court clerks and employers to resolve garnishment-related inquiries and discrepancies.
- Processed garnishment releases promptly while meeting strict deadlines.
- Performed precise and timely data entry in fast-paced environments, maintaining attention to detail under high workloads.
Membership receptionist/ Overnight Team lead
Sams Club
06.2015 - 08.2017
- Led overnight Apparel Department operations, directing team activities and providing cross-departmental leadership support to Front End, Café, and Sales Floor teams.
- Oversaw inventory management, documentation accuracy, and merchandising standards while ensuring compliance with cleanliness, safety, and organizational policies
Education
Current Senior Undergrad - Psychology
Michigan State University
East Lansing, MI01.2026
Skills
- Clinical & Medical: Medical Terminology, ICD-10 Coding, Anatomy & Physiology, Vital Signs, Patient Care, Transcription, Documentation Review, Medical Records Management
- Scheduling & Patient Access: Medical Scheduling, Insurance Verification, Front Desk Operations, Customer Service, Crisis Intervention
- Billing & Revenue Cycle: Medical Billing, Accounts Receivable, Accounting Software, Insurance Portals (Avality, WPS, CHAMPS, EviCore, Cohere, Carelon)
- EMR / EHR Systems: Epic, Cerner, eClinicalWorks, EMR Systems
- Compliance & Quality: HIPAA Compliance, Quality Control, Data Accuracy
- Leadership & Operations: Leadership, Supervisory Experience, Project Management, Workflow Coordination
- Technical Skills: Microsoft Office (Excel, Outlook), Windows OS, Typing, Computer Operations
- Professional Skills: Organizational Skills, Time Management, Analytical & Research Skills, Communication Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Interests
Exploring Childhood Development and Behavioral Psychology
Timeline
Surgical Coordinator
Dearborn Cardiology Assocts
02.2023 - Current
Patient Access Representative
Barbara Ann Karmanos Cancer Institute
03.2021 - 02.2023
Debt Collector/Customer Service
Holzman Law
07.2018 - 08.2020
Membership receptionist/ Overnight Team lead
Sams Club
06.2015 - 08.2017
Current Senior Undergrad - Psychology
Michigan State University