Microsoft Office Products
Diane M Garcia
Houston,TX
Summary
High-performing management consultant and project manager with over twenty years of experience with expertise in directing highly complex projects that build/optimize organizational processes, measurement systems, and infrastructure to maximize business results in manufacturing and service organizations worldwide, including Commercial Real Estate, Education, Technical Applications, Financial Investments, and Construction/Service Industries.
Core Qualifications: End-to-End Project Management Project Planning/Execution Process Design/Redesign Change Management Cross-Functional Project Team Leader Multi-Site, Multi-Project Operations, MS Office Products, Google Suite, Leadership Development and Training, Problem Solving, JIRA, Productivity and Efficiency Improvement, Strategic Planning/Leadership.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Business Management Consultant
Era 8 Mangement and Consulting, LLC
Houston, TX
2020.01 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Developed complete business plans and operational strategies for new and existing business.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
Lead Project Manager
Public Consulting Group
Atlanta, GA
05.2013 - 07.2020
- Develop, plan, implement and maintain projects in a large scale by defining, planning, tracking and managing the project/s.
- Manage project/s budget and resource allocation.
- Managed development and implementation of seven software applications utilizing the software development life cycle (SDLC).
- Utilized both Waterfall and Agile methodologies within different projects.
- Lead and motivate people and encourage teamwork and communicate effectively with senior management.
- Utilize JIRA system to sustain full knowledge of help desk support items.
- Maintain Weekly Project Status Meeting with client and internal team and stakeholders.
- Participated and facilitated in all clients Executive Steering Committee meetings.
- Manage direct reports.
- Facilitate all Southeast Regional Leadership meetings and processes.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Crafted and maintained project plans and schedules to meet organizational objectives.
Management Consultant
Houston Business Management Company
Houston, TX
01.2010 - 01.2013
- Reputable leader and strategic developer with a successful background orchestrating start-ups as well as elevating organizational performance through skillful restructuring.
- Highly focused on adhering to organizational missions and philosophy while positively impacting bottom line and daily performance.
- Skilled presenter, communicator, and trainer with success targeting large community groups, impacting organizational performance and reputation.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Broadened improvement initiatives, troubleshooting problems for corrective action.
- Compiled research data and provided professional presentations highlighting finds and recommended optimizations.
- Assisted in develop proactive and successful business policies to meet changing demands.
- Improved communication at all levels and transformed company culture into more productive atmosphere.
Program Manager
CBRE
Alpharetta, GA
01.2009 - 01.2010
- Managed all aspects of commercial real estate platform for both transaction management and project management using Microsoft Project as a guideline for each project.
- Managed program/project process improvements, standardization, documentation, and playbook development.
- Interfaced with clients, vendors, and other stakeholders to define project requirements.
- Facilitated client meetings regarding project matters and create persuasive presentations to communicate project objectives.
- Managed project team of managers and analysts by providing direction and leadership.
- Prepared and oversaw all data analysis and reporting.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Interacted with customers and clients to identify business needs and requirements.
- Coached team members on productivity strategies to accomplish challenging goals.
Project Manager
CBRE
01.2003 - 01.2009
- Provided accurate high-level project scopes, schedule and cost estimates to planning & strategy teams.
- Developed & delivered value engineering cost saving opportunities throughout project life cycle.
- Ensured accuracy of project budgets and forecasts to actual costs.
- Oversaw the preparation of accurate, timely, and complete reports to the client and CBRE.
- Collaborated with Facilities Management to ensure appropriate concerns are addressed in project design and delivery.
- Assisted with facility condition assessments, and identified estimated costs, logistics and schedule ramifications.
- Identified, drove and participated in improvement initiatives including Sustainability, Technology, and Workplace Design.
- Upheld ethical and fiscal standards and policies of CBRE and client.
- Participated in civic and business organizations, and maintained relationships with industry and trade associates, vendors, and professional organizations.
- Developed and initiated projects, managed costs, and monitored performance.
Education
Bachelor of Science - Business Administration
University of Phoenix
01.2004 - 01.2005
Skills
- Agile
- Budgets
- Budget
- Cisco
- Consultant
- Client
- Data analysis
- Delivery
- Direction
- Documentation
- Senior management
- Facilities Management
- Help desk support
- Leadership
- Logistics
- Managing
- Meetings
- Microsoft Project
- Communicator
- Developer
- Organizational
- Persuasive
- Policies
- Presenter
- Presentations
- Processes
- Project design
- Real estate
- Reporting
- SDLC
- Strategy
- Strategic
- Teamwork
- Trainer
- Project Management
- Budgeting
- Business planning
- Training and Development
- Flexible and Adaptable
- Attention to Detail
- Organization and Time Management
- Excellent Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified Scrum Master, 2021 - current
Affiliations
- Project Management Institute
- Scrum Alliance
- WBEA (Women's Business Enterprise Alliance)
Accomplishments
- Supervised team of 60 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved yearly revenue through effectively helping with client success.
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsPaid time offWork from home optionStock Options / Equity / Profit Sharing401k matchFlexible work hoursPaid sick leaveSoftware
Google Suite
Asana
Jira
HubSpot
Zendesk
PPM
Interests
Piano playing
Hiking
Ballroom Dancing
Travel
Timeline
Business Management Consultant
Era 8 Mangement and Consulting, LLC
2020.01 - Current
Lead Project Manager
Public Consulting Group
05.2013 - 07.2020
Management Consultant
Houston Business Management Company
01.2010 - 01.2013
Program Manager
CBRE
01.2009 - 01.2010
Bachelor of Science - Business Administration
University of Phoenix
01.2004 - 01.2005
Project Manager
CBRE
01.2003 - 01.2009
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