Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diane Guevara

Plainfield

Summary

Operations Manager with a proven track record in enhancing workflow and streamlining processes. Skilled in team leadership, staff training, and problem-solving. Committed to driving operational excellence and improving customer satisfaction.

Overview

4
4
years of professional experience

Work History

Operations Manager

Aspen Dental
Bridgewater, NJ
04.2025 - Current
  • Managed daily operations, ensuring efficient workflow across multiple departments.
  • Implemented process improvements that enhanced patient scheduling efficiency.
  • Trained staff on operational protocols and customer service standards.
  • Collaborated with dental teams to streamline patient intake procedures.

Assistant Manager

Abercrombie & Fitch
Edison, NJ
09.2023 - 04.2025
  • Supervised daily operations to enhance team performance and customer service quality.
  • Implemented training programs to improve staff efficiency and product knowledge.
  • Analyzed sales data to identify trends, driving inventory management decisions.
  • Collaborated with cross-functional teams to execute marketing initiatives and promotional events.

Administrative Assistant

Century 21
Westfield, NJ
12.2023 - 09.2024
  • Managed scheduling and calendar coordination for executive team, ensuring optimal time management.
  • Assisted with preparation of marketing materials, enhancing property listings and promotional efforts.
  • Streamlined office operations by implementing a centralized filing system, improving document retrieval efficiency.
  • Conducted research on market trends and property values, providing insights for strategic decision-making.

Rutgers IT

Rutgers University
New Brunswick, NJ
01.2022 - 12.2022
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Education

Bachelor of Science - Health Administration

Rutgers University
New Brunswick, NJ
05-2025

High School Diploma -

North Plainfield High School
North Plainfield, NJ
06-2021

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Operations Manager

Aspen Dental
04.2025 - Current

Administrative Assistant

Century 21
12.2023 - 09.2024

Assistant Manager

Abercrombie & Fitch
09.2023 - 04.2025

Rutgers IT

Rutgers University
01.2022 - 12.2022

Bachelor of Science - Health Administration

Rutgers University

High School Diploma -

North Plainfield High School