Operations Manager with a proven track record in enhancing workflow and streamlining processes. Skilled in team leadership, staff training, and problem-solving. Committed to driving operational excellence and improving customer satisfaction.
Overview
4
4
years of professional experience
Work History
Operations Manager
Aspen Dental
Bridgewater, NJ
04.2025 - Current
Managed daily operations, ensuring efficient workflow across multiple departments.
Implemented process improvements that enhanced patient scheduling efficiency.
Trained staff on operational protocols and customer service standards.
Collaborated with dental teams to streamline patient intake procedures.
Assistant Manager
Abercrombie & Fitch
Edison, NJ
09.2023 - 04.2025
Supervised daily operations to enhance team performance and customer service quality.
Implemented training programs to improve staff efficiency and product knowledge.
Analyzed sales data to identify trends, driving inventory management decisions.
Collaborated with cross-functional teams to execute marketing initiatives and promotional events.
Administrative Assistant
Century 21
Westfield, NJ
12.2023 - 09.2024
Managed scheduling and calendar coordination for executive team, ensuring optimal time management.
Assisted with preparation of marketing materials, enhancing property listings and promotional efforts.
Streamlined office operations by implementing a centralized filing system, improving document retrieval efficiency.
Conducted research on market trends and property values, providing insights for strategic decision-making.
Rutgers IT
Rutgers University
New Brunswick, NJ
01.2022 - 12.2022
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.