Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Diane Hodgin

Customer Service Specialist
Kelseyville,CA

Summary

Accomplished Office Manager with a proven track record at Hodgin &Sons Tree Care, excelling in customer relations and office administration. Skilled in staff management and organizational tasks, I significantly enhanced productivity and customer satisfaction. Expert in scheduling and employee supervision, my approach blends strong communication with effective multi-tasking abilities.

Overview

25
25
years of professional experience

Work History

Office Manager

Hodgin &Sons Tree Care
05.1991 - 01.2014

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Deli Customer Service Clerk

Molsberry Market
01.1992 - 07.1994
  • Assisted in training new employees, sharing best practices for excellent customer service.
  • Maintained high-quality standards for food preparation, ensuring compliance with company guidelines and local health codes.
  • Prepared custom orders accurately, meeting customers'' specific needs and preferences.
  • Streamlined deli operations for improved productivity by maintaining accurate inventory levels.

Customer Service Clerk

Safeway
04.1989 - 01.1992

Bagged groceries, assisted customers, cleaned messes, price checks, stocking, cart retrieval.

Education

Associates - Executive Office Management

Empire Business College
Santa Rosa, CA
06.1992

High School Diploma -

Santa Rosa High School
Santa Rosa, CA
06.1987

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Deli Customer Service Clerk

Molsberry Market
01.1992 - 07.1994

Office Manager

Hodgin &Sons Tree Care
05.1991 - 01.2014

Customer Service Clerk

Safeway
04.1989 - 01.1992

Associates - Executive Office Management

Empire Business College

High School Diploma -

Santa Rosa High School
Diane HodginCustomer Service Specialist