Compassionate Patient Care Technician with extensive experience in hospital and outpatient clinic settings. Proven ability to deliver empathetic support, accurately measure vital signs, and assist with daily living activities. Recognized for commitment to high-quality, patient-centered care through consistent positive feedback from patients and healthcare teams.
Hi, I’m
Diane Jung
Astoria,NY
Summary
Overview
10
years of professional experience
Work History
Northwell Health Flexstaff
Patient Care Associate
01.2025 - Current
Job overview
- Delivered direct patient care and support services in alignment with established standards.
- Monitored vital signs, including temperature, pulse, respiration rate, blood pressure, and oxygen saturation.
- Reported changes in patients' physical conditions to nurse supervisor promptly.
- Collected specimens for laboratory testing while adhering to safety protocols.
- Assisted patients with bathing, dressing, and exercising to enhance satisfaction.
- Repositioned patients regularly to prevent bedsores and ensure safety.
Memorial Sloan Kettering HospitalNew York, NY
Patient Care Technician
02.2024 - 03.2025
Job overview
- Prepared patients for examinations and treatments by monitoring vital signs.
- Collected urine specimens for testing, adhering to established protocols.
- Maintained a safe environment by implementing infection control measures.
- Responded promptly to call lights and addressed requests from patients and staff.
- Provided first aid in emergencies, ensuring swift and effective care.
- Observed and reported changes in patient conditions to the RN on duty.
- Managed multiple tasks with precision while maintaining attention to detail.
- Sanitized instruments and equipment to uphold safety standards.
Jason Song M.D., CardiologyNew York, NY
Medical Assistant
06.2015 - 05.2024
Job overview
- Performed EKGs and drew blood on required patients.
- Tracked EKG findings using manual and automated recording devices.
- Communicated effectively with patients to verify information and document medical history.
- Conducted preliminary evaluations, measuring weight, temperature, and blood pressure with accuracy.
- Provided education on procedures and medications to enhance patient outcomes.
- Oriented and trained new staff on procedures and policies.
- Filled out superbills and faxed them to billing department.
- Managed clerical tasks, including eligibility checks, authorizations, and documentation systems.
Northwell HealthNew York, NY
Phlebotomist
12.2020 - 08.2021
Job overview
- Conducted over 100 COVID-PCR tests as needed.
- Gathered patient information to enhance lab records and alleviate anxiety.
- Ensured patient safety by adhering to infection control and waste disposal protocols.
- Prepared work trays with assembled tourniquets, needles, and blood collection devices.
- Collected blood samples using various methods, including vacutainer tubes and syringes.
- Maintained exam rooms by ordering supplies and managing instrument sterilization.
- Obtained blood specimens through venipunctures, heel sticks, and finger sticks up to 40 times daily.
- Entered physician orders into Cerner application prior to performing venipunctures.
Education
Mercy UniversityBronx, NY
Bachelor of Science from Nursing
12-2025
University Overview
CUNY Queens CollegeFlushing, NY
Bachelor of Arts from English
University Overview
New York Medical Training CenterFlushing, NY
Phlebotomy Certification
03-2017
University Overview
World Journalism Preparatory School
High School Diploma
06-2015
University Overview
BLS Certification
American Heart Association
University Overview
Skills
- Able to type 50 wpm
- Bilingual in Korean and English
- Expert in using EMR system
- Venipuncture
- Time management
- Specimen labeling procedures
- Quality control guidelines
- Blood specimen storage
- Sample and specimen collection
- Measuring vital statistics
- Patient documentations
Timeline
Patient Care Associate
Northwell Health Flexstaff
01.2025 - Current
Patient Care Technician
Memorial Sloan Kettering Hospital
02.2024 - 03.2025
Phlebotomist
Northwell Health
12.2020 - 08.2021
Medical Assistant
Jason Song M.D., Cardiology
06.2015 - 05.2024
Mercy University
Bachelor of Science from Nursing
CUNY Queens College
Bachelor of Arts from English
World Journalism Preparatory School
High School Diploma
New York Medical Training Center
Phlebotomy Certification
BLS Certification
American Heart Association
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