Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Kaumbu

San Antonio,TX

Summary

Material Handler position requires effective communication skills, attention to detail, and problem-solving abilities. A background in providing technical support and customer service is relevant, demonstrating the capability to understand and address operational challenges. Focus on timely and accurate processing of materials reflects strong time management skills in a fast-paced environment. Experience in roles involving coordination and task management further supports readiness for Material Handler responsibilities.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Liveops
01.2023 - Current
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Answered inbound calls, chats and emails to facilitate customer service.

Material Handler

Burlington Coat Factory Distribution Center
San Antonio, Texas
02.2019 - 12.2022
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Inspected materials for any damages or defects upon receipt.

Mother Board Tester

SMS InfoComm
Grapevine, TX
12.2016 - 12.2018
  • Conducted thorough inspections of products to ensure quality standards.
  • Executed testing on intended products to verify functionality.
  • Reported product issues and findings to relevant stakeholders.
    Input data as needed for accurate information storage.
  • Adhered to instructions and operational procedures for consistent performance.
  • Comprehensive understanding of picking and stocking documents, labels, handheld computerized scanners, personal computers, and printing devices.

Education

High School Diploma -

Saint Georges
07-2007

Skills

  • Communication skills
  • Technical documentation
  • Time management
  • Manufacturing enhancement
  • Multitasking Abilities
  • Product testing
  • Mathematical calculation
  • Computer proficiency

Timeline

Customer Service Representative

Liveops
01.2023 - Current

Material Handler

Burlington Coat Factory Distribution Center
02.2019 - 12.2022

Mother Board Tester

SMS InfoComm
12.2016 - 12.2018

High School Diploma -

Saint Georges
Diane Kaumbu