Ambitious Financial Services Professional experienced in financial sales, marketing,service and client communications. Delivered impactful results through strong organizational abilities and proactive problem-solving. Committed to enhancing customer service and team collaboration while adapting to dynamic environments.
Experienced with customer engagement and sales strategies, ensuring positive interactions and repeat business. Utilizes effective communication and problem-solving skills to address customer needs. Track record of fostering team collaboration and adapting to dynamic work environments.
Work History
Pt time Front Desk Representative
2 Years 3 Months
Kickapoo Valley Reserve | 07.2024 - Current
Community and Marketing Director
7 Months
Bethel Homes Services | 03.2019 - 10.2019
Preferred Stock Project Consultant
1 Year
Organically Grown Company | 01.2017 - 01.2018
Worked with project team to determine preferred stock parameters and market viability including:
Identified and engaged potential investors to gauge interest in preferred stock offerings
Prepared and reviewed stock and corporate documents to ensure compliance and clarity
Creation of board and investor presentations
Developed board and investor presentations to effectively communicate project vision and value
Developed a preferred stock program, raising $46 million in an initial offering over six years.
The program grew to approximately $80 million through continued dividend investment during my tenure.
Coordinated with departments to manage all aspects of Class E Preferred Stock program, ensuring seamless operation and compliance.
Served as primary point of contact for investor inquiries and communications.
Developed and executed advertising plan to enhance visibility and attract investors to Class E Preferred Stock program.
Presentations to potential investor groups
Management of investor forms and procedures
Creation and management of advertising plan
Creation and management of budget
Organized annual investor reception, facilitating engagement and communication with current and potential investors.
3 Years
01.2001 - 01.2004
Various pt time jobs held while assisting my mother who needed elder care.
Vice President – Home-Base Marketer
1 Year
Portfolio Management Group | 01.2000 - 01.2001
Primary contact for all local business partners and prospect inquiries
Created custom product and sales proposals tailored to client needs, enhancing partnership opportunities
Supervised internal marketing administration staff, education, and workflow
Coordinated and updated marketing materials to ensure brand consistency and effective communication
Developed quarterly due diligence statements and managed performance requirements for outside marketing partners
Liaison and primary contact for all AEFA groups and functions
Developed and maintained Portfolio Management Group website and fund commentary
Collaborated with a division of American Express Financial Advisors to enhance marketing efforts.
Mutual Funds and Wrap Products Sales Consultant
3 Years
American Express Financial Advisors | 01.1997 - 01.2000
Increased sales and marketed products to specific territories of Upstate New York, New York Metro, and Connecticut.
Developed and delivered product and software sales training for regional market groups via teleconference, video conference, satellite broadcast and quarterly regional sales meetings
Provided product and sales support on mutual funds, wrap products, competitive information, and product positioning, advising on specific case needs
Authored monthly fund commentary on bond and stock mutual funds for AEFA field sales publication
Maintained partnerships and developed relationships with product promotion partners and the training development group to facilitate efficient information flow.
Technology leader for team – enhanced and streamlined technology delivery and usage
Received "Best of the Best" sales practices award
Certificates Transaction Rep, All Product Service Rep and All Product Transaction Rep.
5 Years
American Express Financial Advisors | 01.1992 - 01.1997
Delivered high volume transaction and service needs to national sales force and client base.
Financial Services Representative
3 Years
American Express Financial Advisors | 01.1986 - 01.1989
Developed individual and business client base, marketing financial planning services and a broad range of financial and insurance products
Advised clients on financial products, aligning recommendations with long-term goals and risk tolerance.
Reviewed account activity, ensuring accurate documentation and timely processing of client requests.
Resolved inquiries regarding investments, insurance, and service options with clear, compliant guidance.
Education
- computer science and marketing
University of Wisconsin | La Crosse | 01-1984
studied
Skills
Microsoft Office
EXCEL
Microsoft Word
Customer service
Office suite
Excel
OVIS
Certification
Previously held NASD Series 7 (registered rep), Series 3 (commodities), MN state securities license and insurance license
Corporate training coursework
Express Communication for Public Speaking
Leadership for Individual Contributors
Writing for Better Communication
Project Management
Timeline
Pt time Front Desk Representative
Kickapoo Valley Reserve
07.2024 - CurrentRead More
Community and Marketing Director
Bethel Homes Services
03.2019 - 10.2019Read More
Preferred Stock Project Consultant
Organically Grown Company
01.2017 - 01.2018Read More
Investor Relations Manager
Organic Valley/CROPP Cooperative
01.2001 - 01.2017Read More
01.2001 - 01.2004Read More
Vice President – Home-Base Marketer
Portfolio Management Group
01.2000 - 01.2001Read More
Mutual Funds and Wrap Products Sales Consultant
American Express Financial Advisors
01.1997 - 01.2000Read More
Certificates Transaction Rep, All Product Service Rep and All Product Transaction Rep.