Diane Ngute
Hyattsville,MD
Summary
Compassionate and skilled Psychiatric Technician with a proven track record at SEEC, adept in crisis intervention and behavioral management. Expert in de-escalation techniques and incident reporting, fostering a safe environment for patients. Committed to enhancing patient care through empathetic communication and meticulous documentation of vital signs.
Overview
5
5
years of professional experience
Work History
Psychiatric Technician
SEEK
03.2023 - 04.2025
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Treated clients and families with respect and dignity.
Pharmacy Technician
Regional Hospital
02.2020 - 03.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Associate of Science - Diploma in Pharmacy Assistant
Biaka University
Buea, Cameroon05-2019
High School Diploma -
Baptist High School
Kumba, Cameroon06-2014
Skills
- De-escalation techniques
- Developmental disabilities support
- Incident reporting
- Behavioral management
- Vital signs documentation
- Emergency response
Timeline
Psychiatric Technician
SEEK
03.2023 - 04.2025
Pharmacy Technician
Regional Hospital
02.2020 - 03.2022
Associate of Science - Diploma in Pharmacy Assistant
Biaka University
High School Diploma -
Baptist High School
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