Work Preference
Work History
Summary
Overview
Education
Skills
Timeline
Open To Work
Hi, I’m

Diane Nichols

Customer Service Advisor
1412 Anona Place, Woodstock,GA
Diane Nichols

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

School Bus DriverFurniture Sales ConsultantFurniture Sales ConsultantCustomer Service Representative

Work Type

Contract WorkFull Time

Location Preference

On-Site
Location: 1412 Anona Place, Woodstock, GA
Open to relocation: No

Salary Range

$25000/yr - $45000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsPaid time off

Work History

Cobb County School District 4
Marietta, GA

School Bus Driver
10.2011 - 02.2023

Job overview

  • Established working relationship with students, parents and administrators to resolve behavioral issues.
  • Complied with conduct guidelines and regulations to promote high standard of professionalism.
  • Performed special assemblies to explain rules and emergency bus procedures to 100 + students.
  • Compiled administrative documents and safety forms to immediate supervisors and school administrators.

Cherokee County Schools

Substitute Teacher, K-12
08.2023 - Current

Job overview

  • Implemented lesson plans effectively to maintain student engagement and facilitate learning across diverse subjects.
  • Adapted instructional strategies to meet varied learning needs and classroom dynamics for K-12 students.
  • Managed classroom behavior, fostering a positive learning environment while addressing individual student challenges.
  • Collaborated with full-time teachers to ensure continuity of education and alignment with curriculum standards.

Havertys Furniture
Kennesaw, Ga

Furniture Sales Consultant
04.2010 - 02.2011

Job overview

  • Established relationships with customers' needs and desires to identify and recommend optimal product and design options for their home.
  • 3 million in sales
  • Followed up with clients after installation and delivery to establish customer satisfaction and increase repeat business.
  • Displayed past designs and purchases to new clients to assist with creative process
  • Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval

Thomasville Furniture Industries
Kennesaw, GA

Furniture Sales Consultant
09.2007 - 03.2010

Job overview

  • Communicated with clients to find and design layout best suited for client needs and location.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Built customer loyalty and retention by delivering excellent shopping experiences for more than 2000 customers.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

19
years of professional experience

Education

SUNY Stony Brook
Stony Brook, NY

Bachelor of Arts from Education
09.1972

University Overview

  • 3.0 GPA
  • Extracurricular Activities: Choir
  • Extracurricular Activities: Drama

Suffolk County Community College
Selden, NY

Associate of Arts from Liberal Arts And General Studies
09.1970

Skills

  • Sales Expertise
  • Attention to Detail
  • Work Order Interpretation
  • Product and Service Solutions
  • Understanding Customer Needs
  • Excellent Communication
  • Microsoft Office
  • Listening Skills
  • Customer Relationship Management
  • Issue and Complaint Resolution
  • Multitasking and Organization

Timeline

Substitute Teacher, K-12

Cherokee County Schools
08.2023 - Current

School Bus Driver

Cobb County School District 4
10.2011 - 02.2023

Furniture Sales Consultant

Havertys Furniture
04.2010 - 02.2011

Furniture Sales Consultant

Thomasville Furniture Industries
09.2007 - 03.2010

SUNY Stony Brook

Bachelor of Arts from Education

Suffolk County Community College

Associate of Arts from Liberal Arts And General Studies

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