Diane Nichols
Indianapolis,IN
Summary
Dynamic Restaurant Manager with a proven track record at Ale Emporium, excelling in customer engagement and catering coordination. Recognized for cultivating a collaborative team environment and enhancing customer satisfaction through effective problem-solving and reliable payroll administration. Committed to delivering exceptional service and operational excellence in fast-paced settings.
Overview
17
17
years of professional experience
Work History
Restaurant Manager
Ale Emporium
Indianapolis, IN
12.2008 - 03.2026
- Directed daily operations to ensure compliance with quality and service standards.
- Cultivated a collaborative team environment through training and mentoring
- Conducted thorough interviews to select, train, and supervise staff effectively.
- Facilitated customer interactions by greeting patrons and actively soliciting feedback.
- Monitored daily sales transactions and invoices to ensure precise financial reporting.
- Oversaw payroll processing, timekeeping, and documentation for new hires and terminations.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
High School Diploma -
Southmont
Crawfordsville, IN05.1983
Skills
- Customer engagement
- Catering coordination
- Customer service
- Reliable and responsible
- Problem-solving
- Payroll administration
- Front of house management
Timeline
Restaurant Manager
Ale Emporium
12.2008 - 03.2026
High School Diploma -
Southmont