Diane Oneill
Blackwood,NJ
Summary
Proactive HR Specialist known for exceptional event coordination and customer relationship management. Experienced in managing employee relations events and ensuring a superior customer experience. Ready to leverage expertise to enhance employee engagement and organizational effectiveness.
Overview
13
13
years of professional experience
Work History
HR Specialist
NEST
Mantua, New Jersey
08.2013 - Current
- Facilitated onboarding sessions for new hires to ensure smooth transitions.
- Implemented employee recognition programs to boost morale and retention efforts.
- Maintained HR databases and records to ensure data accuracy and compliance standards.
- Coordinated exit interviews with departing employees to identify areas of improvement.
- Managed employee relations events such as team building activities or holiday parties.
- Manage executive calendars, coordinating meetings, appointments, travel arrangements
- Travel arrangements for employees
- Coordinating and overseeing volunteer events
- Maintaining office supplies and budget
Customer Service/Data Entry
COPS Monitoring
Williamstown, NJ
12.2012 - 03.2013
- Ensured a superior customer experience by addressing customer concerns, demonstrating empathy, and resolving customer issues.
- Inbound and outbound calls.
- Alpha and numerical data entry.
- General office duties: filing, faxing, scanning, and copying.
Education
West Chester University
West Chester, PASkills
- Employee engagement
- HR policies
- Data management
- Performance management
- Customer relationship management
- Travel arrangements
- Volunteer/Charity event management
Accomplishments
Executive Choice Award - 2023
References
References available upon request.
Timeline
HR Specialist
NEST
08.2013 - Current
Customer Service/Data Entry
COPS Monitoring
12.2012 - 03.2013
West Chester University