Diane Pratt
Williamstown
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
26
26
years of professional experience
Work History
Care Navigator
Cops Monitoring
Williamstown, Nj
07.2025 - Current
- Coordinated patient care plans with healthcare providers and families.
- Assessed patient needs through comprehensive intake interviews.
- Educated patients on available services and resources for better health outcomes.
Dispatcher
Cops Monitoring
Williamstown, Nj
02.2022 - 07.2025
- Coordinated emergency response communications between law enforcement and monitoring teams.
- Managed incoming alarm signals and dispatched appropriate units for immediate response.
- Trained new dispatchers on systems, procedures, and emergency protocols.
Self Storage Manager
Istorage
Washington Township, New Jersey
08.2018 - 11.2021
- Managed daily operations of self-storage facility efficiently.
- Assisted customers in selecting appropriate storage.
- Resolved customer inquiries and concerns promptly and effectively.
Head Cashier
Home Depot
Washington Township, Nj
06.1999 - 01.2018
- Supervised cashiers to ensure efficient and accurate transactions.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose
Overnight Manager
Home Depot
Washington Township
02.2006 - 06.2008
- Managed and supervised the night shift staff, ensuring they were following company policies and procedures.
- Responded quickly to emergency situations such as power outages or equipment malfunctions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards.
Education
GED
Skills
- Time management
- Effective communication
- Multitasking Abilities
- Reliability and dedication
Timeline
Care Navigator
Cops Monitoring
07.2025 - Current
Dispatcher
Cops Monitoring
02.2022 - 07.2025
Self Storage Manager
Istorage
08.2018 - 11.2021
Overnight Manager
Home Depot
02.2006 - 06.2008
Head Cashier
Home Depot
06.1999 - 01.2018
GED