Diane Thomas
Whittier,NC
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
13
13
years of professional experience
Work History
Sales Manager
Ulta Beauty
Sevierville, TN
10.2021 - Current
- Hiring manager (Beauty Advisors, Prestige Beauty Advisors and Task Associates)
- Events Manager and Coordinator (Focus Days, Special Brand Events and Salon Workshops)
- Mass Cosmetics Replenishment
- Maintaining corporate led goals for our loyalty program and credit card Apps to Trans.
- Maintaining goals for events.
- Guest Engagement Leader (reaching hourly goals by building baskets with traffic conversion.
Shop Manager
Jefferson City Rapid Lube
Jefferson City, TN
11.2019 - 10.2021
- Scheduling jobs
- Hiring Manager
- Payroll
- Monthly/Yearly inventory reporting
- Excel
- Parts ordering
- Truck ordering
- Meeting budget goals
- Meeting quota for customer sales
Billing Reconciliation Specialist
People2Places
Jefferson City, TN
05.2013 - 05.2020
- Customer Service calls
- VA Billing
- Reconciliation for Medical Insurance for Medical transportation
- Quickbooks
- Excel spreadsheets
- Dispatch drivers
Education
Cosmetology -
Douglas J. Aveda
Knoxville, TNHigh school or equivalent -
Jefferson County High School
Dandridge, TNSkills
- Customer service
- Communication skills
- Time management
- Microsoft word
- Microsoft excel
- Guest services
- Leadership
Timeline
Sales Manager
Ulta Beauty
10.2021 - Current
Shop Manager
Jefferson City Rapid Lube
11.2019 - 10.2021
Billing Reconciliation Specialist
People2Places
05.2013 - 05.2020
Cosmetology -
Douglas J. Aveda
High school or equivalent -
Jefferson County High School