Diane Voit
Willis,TX
Summary
Adept Sales Manager with more than 25 years in Sales Consultant roles with [weight loss] companies. Determined and experienced in client rapport, marketing strategies and business-to-consumer sales. Seasoned expert at communicating smoothly with contacts and persuading others to propel sales and boost revenue.
Overview
25
25
years of professional experience
Work History
Sales Consultant
Innovative Lasers Of Houston
Houston, TX
09.2020 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Responsible for sales transactions exceeding 80K monthly
Area Supervisor
Slim4Life Weight Loss
Dallas, TX
09.2019 - 09.2020
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Tracked hours and inventory usage, and prepared associated reports.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Led training class to educate staff on product benefits and service capabilities.
- Hired, mentored, and motivated clinic managers which revitalized sales and company potential.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Sales Manager
Quick Weight Loss Center
Houston, TX
09.1997 - 09.2019
- Top sales winner for Houston market for 5 years producing over 1 million in retail sales.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of 6 people, stepping in to support employees and deliver smooth sales processes for clients.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA1985
Skills
- Persuasive Negotiation
- Consultative Selling Techniques
- Client Development and Retention
- Inbound and Outbound Calling
- Effective Listening and Communication
Timeline
Sales Consultant
Innovative Lasers Of Houston
09.2020 - Current
Area Supervisor
Slim4Life Weight Loss
09.2019 - 09.2020
Sales Manager
Quick Weight Loss Center
09.1997 - 09.2019
High School Diploma -
Santa Fe High School
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