Diane L. Larson

• Examined logs, documents and other records to generate complete data views.
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
• Implemented process improvements to automate office operations.
• Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Screened visitors and issued badges to maintain safety and security.
• Typed, edited, and proofread documents for accuracy and completeness.
• Reviewed files, records, and other documents to obtain information to respond to requests.
• Coordinated and scheduled appointments.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Screened visitors to maintain safety and security.
• Input data into spreadsheets and databases.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Promptly received and forwarded incoming communications, such as phone calls and letters, to appropriate staff.
• Edited and proofread documents for accuracy and completeness.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Input data into spreadsheets and databases.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Promptly received and forwarded incoming communications, such as phone calls and letters, to appropriate staff.
• Edited and proofread documents for accuracy and completeness.
• Compiled and analyzed data to produce reports.
• Processed incoming and outgoing mail and packages according to established procedures.

• Used computers to generate and process automated program forms.
• Served as Optical program liaison to agencies and organizations to enable more extensive program reach.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Proofread and edited documents for accuracy.

• Completed data entry tasks with accuracy and efficiency.
• Sorted documents and maintained organized filing process.
• Followed established procedures to enter and process data correctly.
• Resolved discrepancies in data entry activities for accurate, complete jobs.
• Collated and organized data entry documents into filing systems for easy access.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone or in person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Answered and managed incoming calls while recording accurate messages for distribution to office staff.
• Promptly received and forwarded incoming communications, such as phone calls and letters, to appropriate staff.

Built relationships with customers to encourage repeat business

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled cash with high accuracy and took care to check bills for fraud.
• Checked personal identifications during alcohol and tobacco sales.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Delivered clerical support by handling range of routine and special requirements.
• Answered and managed incoming calls while recording accurate messages for distribution to office staff.

• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments .
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to pastor and constituents by copying, faxing, and filing documents.
• Maintained and updated constituents' contact information to keep records current.
• Screened visitors to maintain safety and security.
• Published the monthly Newsletter and the weekly Bulletin.