Diane Tempera
Alva,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Florida Blue Medicare
Jacksonville, FL
12.2023 - Current
Certified Pharmacy Technician
Florida Blue Medicare
Jacksonville , Florida
05.2023 - 12.2024
Licensed Pharmacy Technician
Healthcaresolutions
Fort Myers, FL
10.2022 - 01.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Reviewed and verified customer information and insurance provider information
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Prior Authorizations for Medicare part D
- High volume
Pharmacy Technician/Immunization Specialist
Cypress Pharmacy
Cypress Lake Drive, FL
04.2022 - 08.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Stocked, labeled and inventoried medication to keep accurate records
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Counted and labeled prescriptions with correct item and quantity
- Performed all immunizations for patients
Pharmacy Technician
CVS
08.2017 - 04.2022
- Responsibilities include Customer service and cashing out customers
- Stocking specific areas assigned
- Assisting Pharmacist
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Counted and labeled prescriptions with correct item and quantity
- Immunized patients
Private Caretaker
11.2013 - 05.2017
- Responsible for health and wellbeing of gentleman with Parkinson's including dispensing of medication every two hours
Medical Assistant
Lee Physicians Group
07.2008 - 06.2013
- Responsibilities include assisting doctor in all aspects of care for patients
- Administration of medications and immunizations
- Laboratory testing for all tests conducted in office
- Filing appropriate medical files for patients according to HIPPA rules and regulations
Education
Certification - Immunizations
CVS
Fort Myers, FL01.2022
Certified - CPR
American Red Cross
Fort Myers, FL08.2021
Associate of Science - Medical Assisting
Southwest Florida College
Fort Myers, FL07.2008
Skills
- Pharmacy Records Management
- Assisting Pharmacists
- Patient Education
- Managing Prescription Refills
- Understanding of Drugs
- Cash Register Operations
- Team Collaboration
- Patient Confidentiality
- Medicare and Medicaid Processes
- FDA Drug Safety Guidelines
- Problem-Solving Skills
- Updating Medication Histories
- Aseptic Techniques
- Medication Therapy Management
- Insurance Verification
- Workplace Safety
- FDA and HIPAA Compliance
- Medication Side Effect Knowledge
- Resolving Complaints
- Insurance Claim Processing Software
- Dispensing Medications
- Immunizations
- Remote work
Certification
- Licensed Pharmacy Technician, 12/01/18 - 12/01/24
- Certified to Immunize
- American Red Cross CPR Certified
- Remote work for Prior Authorizations
Timeline
Certified Pharmacy Technician
Florida Blue Medicare
12.2023 - Current
Certified Pharmacy Technician
Florida Blue Medicare
05.2023 - 12.2024
Licensed Pharmacy Technician
Healthcaresolutions
10.2022 - 01.2023
Pharmacy Technician/Immunization Specialist
Cypress Pharmacy
04.2022 - 08.2022
Pharmacy Technician
CVS
08.2017 - 04.2022
Private Caretaker
11.2013 - 05.2017
Medical Assistant
Lee Physicians Group
07.2008 - 06.2013
Certification - Immunizations
CVS
Certified - CPR
American Red Cross
Associate of Science - Medical Assisting
Southwest Florida College
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