Diane S. Krupitzer
Saint Petersburg,Pa.
Summary
Accomplished Case Screening Technician with a proven track record at Information Discovery Services, demonstrating expertise in critical thinking and problem-solving. Known for ensuring data accuracy while meeting stringent quality standards, this professional enhances operational efficiency through exceptional organizational abilities and proficiency in Microsoft Office. Career goals include furthering contributions to data integrity and quality assurance in dynamic environments.
Overview
28
28
years of professional experience
Work History
Case Screening Technician
Information Discovery Services
Houston, , Texas
07.2020 - Current
- Review case material from agencies to ensure all information is accurate and complete according to case entry guidelines.
- Data enter information as needed and ensure completeness and accuracy in multiple systems.
- Ensure materials are updated correctly or forward material to where determined necessary.
- Participate in special projects at the request of management or customer agency.
- Maintain minimum quality levels in case Screening and scheduling functions.
- Operate independently, and adherence to establish guidelines and in instructions.
- Reliability, dependability, and adherence to establish schedules/shifts.
- Analyze material and ensure it meets case coverage requirements.
- Other duties as assigned,
General Clerk I-Case Screening Technician
NT Concepts
Boyers, Pa.
02.2015 - 07.2020
- Review case material from agencies to ensure all information is accurate and complete according to case entry guidelines
- Data enter information as needed and ensure completeness and accuracy in multiple systems
- Ability to learn and comprehend all background investigation case types and adapt to changes in case entry guidelines
- Ensure materials are updated correctly or forward material to where determined necessary
- Participate in special projects at the request of either NTC management or customer agency
- Maintain minimum quality levels in case screening and scheduling functions
- Operate independently utilizing provided guidelines and instructions
- Reliability, dependability, and adherence to establish schedules/shifts
- Analyze material and ensure it meets case coverage requirements
- Other duties as assigned
Human Resource/Administrative Assistant
Blair Call Center
Franklin, Pa.
01.1997 - 02.2014
- Responsible for accurate pay of associates in assigned center through maintenance of Kronos timecards
- Staffed receptionist area and supported various Human Resource functions
- Answered department incoming phone calls, directed and transferred calls, answered questions and delivered messages
- Assisted staff with routine HR related questions, served as the first point of contact for employees
- Organizational abilities: Multi-tasking, Detail oriented, Meticulous performer, and Positive attitude
- Maintained employee personnel files, name and address changes, processed associate separations
- Knowledge of Microsoft Office Excel, Word, Access, and Outlook
Education
High School Diploma -
Oil City Senior High School
Oil City, Pa.Skills
- Deadline oriented
- Critical thinking
- Solving problems
- Problem solving skills
Accomplishments
- Completed payroll for staff of 300 plus employee's with variable schedules with accuracy.
- Blue Pride Awards for Kronos Entry/Kronos Accuracy/Separations.
- Received attendance pay for receiving attendance recognition.
- Certificate in recognition of valuable contribution for Outstanding Performance.
References
References available upon request.
Timeline
Case Screening Technician
Information Discovery Services
07.2020 - Current
General Clerk I-Case Screening Technician
NT Concepts
02.2015 - 07.2020
Human Resource/Administrative Assistant
Blair Call Center
01.1997 - 02.2014
High School Diploma -
Oil City Senior High School