Dianna Garcia
West Covina,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Merchandise Events Coordinator
In-N-Out Burger
03.1997 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Developed post-event reports to determine effectiveness of each event.
- Inspected event facilities to confirm conformance to customer requirements.
- Assisted in helping to raise over $2.3 million for IN-N-Out Burger Children's Foundation
Manager
In-N-Out Burger
03.1997 - 06.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed over 50+ associates
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Education
Associate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena
Pasadena, CA05.2013
Skills
- Customer Service
- Managing Terminations
- Cross-Functional Team Management
- Lead Generation
- Microsoft programs (Excel, Power Point, Word) Zoom, Asana, Shopify, OneNote
- Health and Safety Regulations
- Cost Management
- Budget Controls
- Coordinate Events
- Time Management
- Managing Events Start to Finish
- Event Logistics Management
- Event Preparation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Merchandise Events Coordinator
In-N-Out Burger
03.1997 - Current
Manager
In-N-Out Burger
03.1997 - 06.2019
Associate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena