Dianne Johnson
Lake City,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
To-Go Specialist
Texas Roadhouse
Lake City, FL
01.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all Type products are available.
- Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
- Handled proper storage and rotation of all Type products and supplies.
Prep Cook
Olive Garden
Lake City, FL
03.2015 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
Diploma - General
Ridgewood High School
West Lafayette, OH06.1976
Skills
- Inbound Phone Calls
- Cash Control
- Client Rapport-Building
- Food Quality Standards
- Personalized Customer Service
- Selling Skills
Timeline
To-Go Specialist
Texas Roadhouse
01.2022 - Current
Prep Cook
Olive Garden
03.2015 - Current
Diploma - General
Ridgewood High School
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