Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Diawna GREEN

Phoenix,AZ
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Highly detail-oriented and professional successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.

Overview

25
years of professional experience
1
Certificate

Work History

Apria Healthcare

BRANCH COORDINATOR
10.2023 - Current

Job overview

  • Improved branch efficiency by streamlining processes and implementing time-saving strategies.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Conducted performance evaluations for staff members, providing constructive feedback on areas needing improvement.
  • Enhanced employee performance through regular feedback, training, and development opportunities.
  • Ensured compliance with company policies, procedures, and regulatory requirements at all times.
  • Remained calm and professional in stressful situations.
  • Maintained a clean, organized, and professional environment for both customers and employees.
  • Keep our patients at the utmost forefront of every encounter and providing life saving care.
  • Adhering to all state and federal guidelines of HIPAA, AMA, CDC, WHO, ADOT and countless other agencies
  • Qualifying all documentation and standard of care through medicare and private insurance plans
  • Working closely with hospitals, providers and patients to develop an exemplary standard of care.
  • Constant training, certification and updates on the latest therapies and technologies.
  • Work about 30-60 cases for oxygen, onos, nebulizers, wheelchairs, canes etc.
  • Take an average of 20 incoming calls per day
  • Make an average of 25 calls per day to dr offices, insurance companies, sales people, upper management.
  • Am in constant contact via hundreds of messages and emails a day with team members, suppliers, dr's and hospitals.

UBER

DRIVER
09.2022 - Current

Job overview

  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • An average day included about 30 rides and keeping the lives in my vehicle safe and secure.

JADESHADANES

Owner
10.2002 - 05.2020

Job overview

  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Travel both nationally and internationally to continue the search for the very best of breeding specimens and to meet and evaluate prospective owners and sellers.
  • Continuing education in canine geneaology, psychology, temperament and standard to protect my stock as well as the families who would come to love my babies.
  • Meeting with all prospective "puppy parents" to ensure the best and most loving and positive outcome for all involved.
  • Provided lifetime support, training and guidance to any and all who inquired
  • Trained and evaluated dogs with the intelligence and temperament to be guide, service and esa .accredited animals
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Ultimately developing one of the top show breeding kennels for Great Danes in the United States.
  • Tirelessly maintaining the health, conformation, education and longevity of the breed.
  • Worked with families and kennels worldwide for the betterment of the breed.
  • Adhering to international guidelines of shipping and receiving worldwide.

ABC BILLIARDS Name Change To BAD BOYZ BILLIARDZ

Co-Founder
06.1999 - 03.2008

Job overview

  • Evaluated market trends to identify emerging opportunities and inform strategic decision making.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Secured lucrative partnerships by establishing strong relationships with key industry players.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Increased company revenue by developing and implementing innovative marketing strategies.
  • Grew the customer base through targeted outreach and networking events.
  • Established foundational processes for business operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Education

UNIVERSITY OF PHOENIX
Phoenix, AZ

No Degree from Psychology
2008

Greenway High School
Phoenix, AZ

High School Diploma
05.1994

Skills

  • Marketing Coordination
  • Branch Operations Management
  • Excellent work ethic
  • Customer Service
  • Team Player
  • Attention to Detail
  • Strong team-builder
  • Customer Relationships
  • Excellent time management skills
  • Strong computer skills in a lot of different applications and softwares

Certification

I hold all medically necessary certifications that medicare mandates to qualify patients for oxygen, bent metal, vents, pap equipment and several others.

Availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

BRANCH COORDINATOR

Apria Healthcare
10.2023 - Current

DRIVER

UBER
09.2022 - Current

Owner

JADESHADANES
10.2002 - 05.2020

Co-Founder

ABC BILLIARDS Name Change To BAD BOYZ BILLIARDZ
06.1999 - 03.2008

UNIVERSITY OF PHOENIX

No Degree from Psychology

Greenway High School

High School Diploma

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Diawna GREEN