Dicianna Jones
Memphis,TN
Summary
Driven small business owner with a proven track record at Dice Hairtique, excelling in customer relations and client retention. Recognized for enhancing company reputation through exceptional service and strategic marketing initiatives. Skilled in financial management and client needs analysis, consistently delivering quality solutions that exceed expectations. Driven to foster lasting customer relationships.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Dice Hairtique
08.2022 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
Education
BBA - Risk Management And Insurance
University of Mississippi
University, MS12-2024
Skills
- Customer service
- Planning and execution
- Business marketing
- Attention to detail
- Client relations
- Client needs analysis
- Client retention
- New client acquisition
Timeline
Small Business Owner
Dice Hairtique
08.2022 - Current
BBA - Risk Management And Insurance
University of Mississippi
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