Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego AGUILAR PEREZ

Middletown,NY

Summary

Hardworking and detail oriented individual focused on maximizing team efficiency and customer service by retrieving, stocking and moving merchandise. Knowledgeable about customer service standards and sales processes.

Overview

6
6
years of professional experience

Work History

Delivery Associate

Boxed Dash Logistics
01.2025 - Current
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

Delivery Associate

Bold Move Logistics
09.2024 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.

Stock Room Associate

Columbia Sportswear
09.2022 - 09.2024
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
  • Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
  • Received incoming merchandise and stored in correct stock locations.
  • Improved customer satisfaction rates by promptly responding to inquiries regarding product availability or location within the store.
  • Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
  • Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
  • Reduced stock discrepancies by diligently conducting regular inventory audits and reporting findings to management.
  • Provided backup support to sales floor staff when necessary, offering a seamless shopping experience for customers.

Yard Laborer

EP Jansen Nursery
09.2019 - 08.2023
  • Operated motor vehicles and light trucks to load and unload supplies and equipment.
  • Assisted in timely project completion by loading and unloading trucks with forklifts, pallet jacks, and other heavy machinery.
  • Demonstrated versatility in task assignments, adapting quickly to various roles as needed for efficient workflow management.
  • Picked up debris and secured job site to eliminate potential hazards and reduce injury.
  • Established positive relationships with vendors, addressing issues promptly and professionally during deliveries or pickups at the yard site location.
  • Streamlined order fulfillment processes, coordinating with sales staff to ensure accurate delivery of requested items to customers'' vehicles promptly.
  • Reported unsafe conditions, accidents and incidents to supervisor and developed solutions to promote safe working environment.
  • Maximized space utilization within the yard area, optimizing storage capacity for a wide variety of construction materials.
  • Contributed to inventory control accuracy through meticulous record-keeping of incoming and outgoing materials.
  • Aided in reducing overhead costs through diligent monitoring of equipment usage and recommending repairs or replacements when necessary.
  • Upheld company quality standards by inspecting received goods for damage or discrepancies before storage placement.
  • Provided exceptional customer service by assisting clients with locating materials and answering inquiries about product specifications.
  • Consistently lifted materials weighing as much as 100 pounds.

Education

High School Diploma -

Middletown High School
Middletown, NY
06.2016

Skills

  • Quality Control
  • Heavy Lifting
  • Material Handling
  • Forklift Operation
  • Inventory Management
  • Time Management
  • Stock Replenishment
  • Attention to Detail
  • Dependable and Reliable
  • Computer Literacy
  • Relationship building
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Delivery Associate

Boxed Dash Logistics
01.2025 - Current

Delivery Associate

Bold Move Logistics
09.2024 - 01.2025

Stock Room Associate

Columbia Sportswear
09.2022 - 09.2024

Yard Laborer

EP Jansen Nursery
09.2019 - 08.2023

High School Diploma -

Middletown High School

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Diego AGUILAR PEREZ