Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Diego Castro

Oreily's Auto Parts
Glen Allen,VA
Diego Castro
2
Languages
1
year of professional experience

Detail-oriented Parts Specialist with proven skills in customer service and inventory accuracy. Adept at parts identification and problem-solving, ensuring efficient operations and enhanced customer satisfaction.

Resourceful professional with a strong background in automotive parts and retail environments. Skilled in inventory management and customer support, contributing to operational efficiency and high-quality service delivery. Committed to exceeding customer expectations.

Dynamic Parts Specialist known for exceptional customer service and adaptability in fast-paced environments. Demonstrated expertise in inventory audits and sales support, ready to leverage skills to drive operational success.

Work History

Parts Specialist

5 Months
Oreily's Auto Parts | 03.2026 - Current

Assisted customers in identifying and sourcing required auto parts efficiently.

  • Ensured proper stocking and organization of merchandise on sales floor.
  • Executed daily inventory audits to maintain stock accuracy and minimize discrepancies.
  • Maintained accurate inventory records using advanced point-of-sale systems.
  • Collaborated with team members to enhance customer service and operational processes.
  • Adapted quickly to new products and technologies in the automotive industry.
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.

Retail Merchandise Associate

8 Months
TJX Companies | 07.2025 - 03.2026

Assisted in maintaining organized merchandise displays to enhance customer shopping experience.

  • Collaborated with team members to restock inventory and ensure product availability.
  • Supported sales floor operations by monitoring stock levels and identifying replenishment needs.
  • Adapted quickly to changing retail environments, demonstrating flexibility in task execution and priorities.
  • Assisted in preparation for special events such as sales or holiday promotions, setting up displays per company guidelines.

Team Member

4 Months
Urban Air Trampoline and Adventure Park | 03.2025 - 07.2025
  • Assisted guests with trampoline safety protocols and park rules.
  • Facilitated customer interactions to enhance overall experience and satisfaction.
  • Maintained cleanliness of park facilities to ensure a safe environment for visitors.
  • Supported team members in daily operations and special events coordination.
  • Operated point-of-sale system for ticketing and merchandise transactions.

Education

High School Diploma

Glen Allen High School | Glen Allen, VA | 05.2026
  • [3.5] GPA

Bachelor of Science - Accounting

Virginia Commonwealth University | Richmond, VA | 05.2030

Skills

Shipping and receiving
Warehouse operations
Returns processing
Packaging and labeling
Sales support
Parts identification
Customer service
Ordering parts
Invoice processing
Problem-solving skills
Cycle counting
Sales training

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Parts Specialist

Oreily's Auto Parts
03.2026 - CurrentRead More

Retail Merchandise Associate

TJX Companies
07.2025 - 03.2026Read More

Team Member

Urban Air Trampoline and Adventure Park
03.2025 - 07.2025Read More

Virginia Commonwealth University

Bachelor of Science from Accounting
Read More

Glen Allen High School

High School Diploma
Read More
Diego Castro