Diego Cobo
Summary
Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in food industry practices, standards and regulations. Solid financial acumen, operations experience and natural leadership talents.
Overview
1
1
year of professional experience
Work History
Assistant Manager of Operations
Stellaris Foods (Papajohns PR)
05.2023 - 08.2023
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Worked at several locations evaluating work teams and products
- Weekly meeting with store managers going over weekly food cost and labor cost
- Performed statistical analyses to gather data for operational and forecast team needs.
Delivery Driver
Stellaris Foods (Papajohns PR)
05.2022 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
BBA - Food Marketing
Saint Joseph's University
Philadelphia, PA05.2026
High School Diploma -
Colegio San Jose
San Juan, PR05.2022
Skills
- Project Management
- Cost Analysis and Savings
- Employee Supervision
- Budget Administration
- Time Management
- Order Picking and Processing
- GPS and Route Planning
- Customer Service
- Safe Driver Training
- Operational Excellence
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager of Operations
Stellaris Foods (Papajohns PR)
05.2023 - 08.2023
Delivery Driver
Stellaris Foods (Papajohns PR)
05.2022 - 08.2022
BBA - Food Marketing
Saint Joseph's University
High School Diploma -
Colegio San Jose
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