Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Diego Corrales

San Diego

Summary

Detail-oriented professional bringing many years of experience in banking and customer service. Business Administration Marketing major at San Diego State University, expected to graduate in May of 2025. Resilient individual, with a passion for marketing and sales. Brings excellent communication skills, professionalism, and a positive attitude.

Overview

5
5
years of professional experience

Work History

Bank Teller

Neighborhood National Bank
San Diego
02.2023 - 07.2024
  • As a bank teller I delivered great customer service to my clients while running branch operations effectively
  • I was responsible for making deposits, withdrawing funds, processing loan payments, account transfers, verifying documents and fulfilling banking procedures
  • On top of those job responsibilities my role at Neighborhood National expanded as I was able to learn the bank procedures that are necessary to operate a bank while developing client relationships
  • On top of learning the banking regulations and policies, I was responsible for auditing the vault, printing daily reports, and helped my team reach their goals daily
  • The work environment allowed me to learn new skills and be adaptable while meeting goals and expectations of the company

Bank Teller

Union Bank
Chula Vista
03.2021 - 02.2023
  • Responsibilities include handling cash, managing customer accounts with precision while delivering an excellent customer service experience
  • Transaction processing, such as deposits, withdrawals, and fulfilling client's banking needs
  • One of my accomplishments while working for Union Bank was reaching 30 client referrals in one month in order to support sales for the company for products and services such as credit cards, loans, and opening new accounts
  • Mastered product familiarity in order to educate clients with our products and add value to their banking experience

Sales Associate

Bath & Body Works
San Diego
10.2020 - 03.2021
  • Supports delivering sales plan through selling effectiveness
  • I was responsible for various roles, including cashiering, sales, and replenishment
  • I was mostly on the sales floor interacting with customers, consistently executing the sales model

Service Greeter

Ford Motor Company
San Diego
08.2020 - 10.2020
  • Responsible for preparing the customer and their vehicle for service
  • Safely drove vehicles across the lot and executed any general task that was assigned to me

Cashier

Sprouts Farmers Market
San Diego
07.2019 - 08.2020
  • As a cashier, I was accustomed to a fast-paced work environment
  • Which included memorizing codes while talking to customers and coworkers accordingly
  • I was also responsible for handling cash effectively and answering phone calls in between transactions
  • Most importantly, I learned the importance of customer service

Education

Bachelor of Science - Business Administration Marketing

San Diego State University
San Diego, CA
05-2025

High School Diploma -

Southwest High School
01.2019

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Data analysis
  • Multitasking and organization
  • Upselling skills
  • Financial software
  • Regulatory compliance
  • Sales and Cross-selling
  • Clear communication
  • Cash handling expertise
  • Customer relationship management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Bank Teller

Neighborhood National Bank
02.2023 - 07.2024

Bank Teller

Union Bank
03.2021 - 02.2023

Sales Associate

Bath & Body Works
10.2020 - 03.2021

Service Greeter

Ford Motor Company
08.2020 - 10.2020

Cashier

Sprouts Farmers Market
07.2019 - 08.2020

Bachelor of Science - Business Administration Marketing

San Diego State University

High School Diploma -

Southwest High School
Diego Corrales