Detail-oriented professional bringing many years of experience in banking and customer service. Business Administration Marketing major at San Diego State University, expected to graduate in May of 2025. Resilient individual, with a passion for marketing and sales. Brings excellent communication skills, professionalism, and a positive attitude.
Overview
5
5
years of professional experience
Work History
Bank Teller
Neighborhood National Bank
San Diego
02.2023 - 07.2024
As a bank teller I delivered great customer service to my clients while running branch operations effectively
I was responsible for making deposits, withdrawing funds, processing loan payments, account transfers, verifying documents and fulfilling banking procedures
On top of those job responsibilities my role at Neighborhood National expanded as I was able to learn the bank procedures that are necessary to operate a bank while developing client relationships
On top of learning the banking regulations and policies, I was responsible for auditing the vault, printing daily reports, and helped my team reach their goals daily
The work environment allowed me to learn new skills and be adaptable while meeting goals and expectations of the company
Bank Teller
Union Bank
Chula Vista
03.2021 - 02.2023
Responsibilities include handling cash, managing customer accounts with precision while delivering an excellent customer service experience
Transaction processing, such as deposits, withdrawals, and fulfilling client's banking needs
One of my accomplishments while working for Union Bank was reaching 30 client referrals in one month in order to support sales for the company for products and services such as credit cards, loans, and opening new accounts
Mastered product familiarity in order to educate clients with our products and add value to their banking experience
Sales Associate
Bath & Body Works
San Diego
10.2020 - 03.2021
Supports delivering sales plan through selling effectiveness
I was responsible for various roles, including cashiering, sales, and replenishment
I was mostly on the sales floor interacting with customers, consistently executing the sales model
Service Greeter
Ford Motor Company
San Diego
08.2020 - 10.2020
Responsible for preparing the customer and their vehicle for service
Safely drove vehicles across the lot and executed any general task that was assigned to me
Cashier
Sprouts Farmers Market
San Diego
07.2019 - 08.2020
As a cashier, I was accustomed to a fast-paced work environment
Which included memorizing codes while talking to customers and coworkers accordingly
I was also responsible for handling cash effectively and answering phone calls in between transactions
Most importantly, I learned the importance of customer service
Education
Bachelor of Science - Business Administration Marketing