Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Certification
Timeline
Generic

Diego Eduardo Prida

Bachelor In Business Administration
Madrid

Summary

Passionate individual with a strong dedication to the hospitality industry since a young age. Demonstrated commitment through consistent internships and jobs at various establishments, gaining valuable insights into guest services, management, and overall operations. Determined to thrive in this dynamic and people-centric industry, continually striving to learn, grow, and contribute skills to create exceptional guest experiences. Deep-rooted passion for hospitality drives pursuit of a career to make a meaningful impact in this vibrant and ever-evolving field.

Overview

7
7
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Assistant Manager

Jet-To Aviation
01.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Explored partnerships with world-renowned brands and organizations
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Worked alongside the marketing team and improved CRM by 35%.



Host

Rosewood Villa Magna Hotel
06.2024 - 08.2024
  • Took and handled reservations and bookings for all the hotel outlets.
  • Checked emails and responded to any necessary inquiries.
  • Participated in all the daily callings and briefings.
  • Inspected cleanliness of all hotel outlets and prepared the staff for all the service periods.

Event Planner/Lounge Host

La Bodega
06.2022 - 08.2022
  • Took Daily Wines and spirits tasting classes with professional sommelier.
  • Oversaw logistics of events that happened daily and prepared accordingly for over 150 guests.
  • Studied store layout and brainstormed to develop marketing ideas for different spirit brands.
  • Visited recognized vineyards in Spain on behalf of La Bodega and learned about the process of wine making.

Receptionist/VIP lounge intern

JW Marriott Hotel
06.2019 - 08.2019
  • Worked alongside the hotel´s manager and created weekly presentations to small improvements that could be made to improve customer satisfaction.
  • Attended to VIP guests in the lounge and assisted them on any services they may have required.
  • Greeted incoming guests and checked them into the hotel.

Operations Manager Intern

Strega Waterfront Restaurant
06.2018 - 08.2018
  • Supervised the floor plan and prepared ahead of busy nights alongside other employees.
  • Assisted any customer needs that were required and shadowed an experienced host.
  • Worked on supplier orders alongside restaurant manager and inspected products to ensure quality.

Education

Bachelor´s - Business Administration

IE University

Bachelor´s - Business Administration

Loyola University
Illinois, Chicago
08.2019 - 05.2020

High School Education - undefined

Carol Morgan School

Skills

Team leadership

Goal-oriented mindset

Attention to detail orientation

Problem-solving

Customer service experience

Excel and SQL advanced skills

Additional Information

Spanish, Native, English, Advanced, 18 years, daily use, MS Office, Advanced, Mac, Advanced, Python, Intermediate

Certification

Food & Beverage Magagement

Timeline

Food & Beverage Magagement

09-2025

Host

Rosewood Villa Magna Hotel
06.2024 - 08.2024

Assistant Manager

Jet-To Aviation
01.2023 - Current

Event Planner/Lounge Host

La Bodega
06.2022 - 08.2022

Bachelor´s - Business Administration

Loyola University
08.2019 - 05.2020

Receptionist/VIP lounge intern

JW Marriott Hotel
06.2019 - 08.2019

Operations Manager Intern

Strega Waterfront Restaurant
06.2018 - 08.2018

High School Education - undefined

Carol Morgan School

Bachelor´s - Business Administration

IE University

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Diego Eduardo PridaBachelor In Business Administration
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