Diego García Castañeda

• Organized and led a variety of sports programs and activities, promoting physical fitness, teamwork, and healthy competition among youth.
• Coached and mentored children and teens in various sports, emphasizing skill development, sportsmanship, and personal growth.
• Developed and implemented age-appropriate training sessions and practice drills, tailored to the individual needs and abilities of participants.
• Researched and analyzed community needs to determine program directions and goals.
• Developed benchmarks for measuring and monitoring strategic changes and organizational goals.

Managed incoming and outgoing client calls in a way that ensured efficient communication between policyholders and providers.
Handled financial records and transactions, which involved helping with budgeting, billing, and payment tracking.
Facilitated timely and accurate insurance claims processing through liaising with underwriters, adjusters, and clients.
Provided top-notch customer service by answering questions, solving problems, and offering policy information.