I have a passion for building and modifying a sports cars
I wish to learn as much as I can about Motorsports
- Camping
- Acting
- Music
- Martial Arts
Diego Gutierrez
Norwalk
Summary
Dynamic customer service professional with a proven track record at In-N-Out Burger, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and a very hard worker. I definitely believe in the best of safety and teamwork. Honest, dependable, and goal-driven, I excel in fast-paced environments. I'm a car enthusiast and have been wrenching since I was 8 Years old. Aerodynamics in motorsport vehicles has always been interesting to me. I always figured out ways to improve performance in my sports car that I wish to track someday. I'm an adrenaline junky and love working on sports cars. I wish to work for a motorsports department one day. Im also an athlete and still play soccer with friends when we can.
Overview
3
3
years of professional experience
Work History
Associate
In-N-Out Burger
08.2022 - Current
- Resolved customer inquiries efficiently through effective communication and problem-solving skills.
- Managed high-volume call traffic while maintaining quality service standards and adherence to company protocols.
- Implemented process improvements that enhanced customer satisfaction and reduced response times.
- Trained new associates on product knowledge, systems usage, and best practices for handling customer interactions.
- Monitored compliance with safety protocols, fostering a culture of safety among staff.
- Enhanced operational efficiency through process improvements like automating manual tasks or eliminating redundancies.
- Maintained clean, organized and welcoming store entrance environment.
Education
Automotive Engineering
Cerritos College
Norwalk, CA06-2026
High School Diploma -
La Mirada High School
La Mirada, CA06-2022
Skills
- Customer service
- Time management
- Attention to detail
- Workplace safety
- Relationship building
- New hire training
- Performance improvement
- Multitasking and organization
- Team cooperation
- Honest and dependable
- Goal driven
- Problem-solving abilities
Interests
Timeline
Associate
In-N-Out Burger
08.2022 - Current
Automotive Engineering
Cerritos College
High School Diploma -
La Mirada High School
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