Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Diego Heredia

Rocklin,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Barista

Dutch Bros
Rocklin, California
04.2024 - 08.2024
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.

Food Runner

Studio Movie Grill
Rocklin
03.2023 - 05.2024
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Helped in training new food runners, sharing best practices and operational knowledge.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Youth Soccer Coach

Roseville Premier Soccer club
Roseville, California
12.2021 - 08.2022
  • Worked closely in training capacity with fellow student-athletes during the off-season.
  • Fostered a positive, competitive, and team-oriented environment, promoting sportsmanship and respect among players.
  • Organized and led team scrimmages during practices to help players apply their skills in game-like situations.

Education

Some College (No Degree) - Bachelor of Buisness Marketing

CSU Chico State
Chico, CA
05-2028

Skills

  • Customer service
  • Sales techniques
  • Market research
  • Data analysis
  • Social media marketing
  • Team leadership

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Barista

Dutch Bros
04.2024 - 08.2024

Food Runner

Studio Movie Grill
03.2023 - 05.2024

Youth Soccer Coach

Roseville Premier Soccer club
12.2021 - 08.2022

Some College (No Degree) - Bachelor of Buisness Marketing

CSU Chico State

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