Diego Hernandez
Acworth,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Bilingual communicator adept at enhancing guest engagement and ensuring satisfaction. Excellent in team setting providing reliability and quality communication. Proven ability in cash handling and efficient order processing.
Overview
3
3
years of professional experience
Work History
Server
El Valle Kitchen and Bar
Atlanta, GA
04.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed accurate order processing and timely food delivery to guests.
- Collaborated with kitchen staff to ensure menu accuracy and quality standards.
- Assisted in training new servers on restaurant policies and procedures.
- Translated information between kitchen staff and other employees/employers
Prep Line Cook
Mellow Mushroom Pizza
Kennesaw, GA
09.2022 - 03.2023
- Prepared ingredients according to standardized recipes, ensuring quality and consistency in food presentation.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness standards throughout prep area.
- Assisted chefs in assembling dishes during peak service hours, enhancing team workflow and productivity.
- Conducted inventory checks on supplies, minimizing waste through effective stock management practices.
Valet
National Parking
Atlanta, GA
06.2022 - 09.2022
- Coordinated efficient parking and retrieval of vehicles in high-volume environments.
- Provided exceptional customer service, ensuring client satisfaction during vehicle handover process.
- Monitored vehicle condition to identify potential issues, enhancing overall fleet management.
- Trained new staff on valet procedures and security protocols, improving team performance and efficiency.
Education
Associate Of Political Science - International Relations
Kennesaw State University
Kennesaw, GASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Bilingual
Accomplishments
Eagle Scout
Languages
Spanish
Native or Bilingual
Timeline
Server
El Valle Kitchen and Bar
04.2023 - Current
Prep Line Cook
Mellow Mushroom Pizza
09.2022 - 03.2023
Valet
National Parking
06.2022 - 09.2022
Associate Of Political Science - International Relations
Kennesaw State University