Diego Hernandez
Los Angeles,CA
Summary
Dynamic store manager with expertise in daily operations, inventory management, and customer service. Strong track record in training staff and optimizing workflows to enhance performance and deliver excellent customer experiences.
Overview
4
4
years of professional experience
Work History
Store Manager
Hibbetts Sports
Cerritos, California
03.2025 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff on customer service and product knowledge.
- Resolved customer issues promptly to ensure a positive shopping experience.
- Ensured daily order fulfillment to get orders to neighboring stores and customers in a timely manner.
- Conducted inventory management to maintain stock levels and product displays.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Assisted in recruiting, hiring, and onboarding new team members efficiently.
- Analyzed sales data to identify trends and adjust strategies accordingly.
CNC operator
Nakamura Beeman Inc
Santa Fe
06.2022 - 08.2022
- Operated cutting machinery to produce components for large projects.
- Organized and maintained workspace to ensure safety and efficiency.
- Kept track of projects that were completed and needed work
Education
High School Diploma -
Norwalk High School
Norwalk, CASkills
- Inventory management
- Customer service
- Staff training
- Employee onboarding
- Staff management
- POS systems
- Workflow optimization
- Task prioritization
- Organized
- Effective communication
- Bilingual
- Team development
Awards
- High Honor Roll, 3.6 average or above for all years of high school
- Seal of Biliteracy, Awarded to students who have studied and attained proficiency in one or more languages by high school graduation
- 10 Hour Construction safety and health, Awarded to students who completed a 10 hour OSHA course
Languages
- High Honor Roll, 3.6 average or above for all years of high school
- Seal of Biliteracy, Awarded to students who have studied and attained proficiency in one or more languages by high school graduation
- 10 Hour Construction safety and health, Awarded to students who completed a 10 hour OSHA course
Personal Information
- High Honor Roll, 3.6 average or above for all years of high school
- Seal of Biliteracy, Awarded to students who have studied and attained proficiency in one or more languages by high school graduation
- 10 Hour Construction safety and health, Awarded to students who completed a 10 hour OSHA course
Extracurricular Activities
- High Honor Roll, 3.6 average or above for all years of high school
- Seal of Biliteracy, Awarded to students who have studied and attained proficiency in one or more languages by high school graduation
- 10 Hour Construction safety and health, Awarded to students who completed a 10 hour OSHA course
Timeline
Store Manager
Hibbetts Sports
03.2025 - Current
CNC operator
Nakamura Beeman Inc
06.2022 - 08.2022
High School Diploma -
Norwalk High School