Diego Lopez
Hilo,HI
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Postal Service Clerk
United States Postal Service, USPS
08.2023 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Sorted mail according to size, shape and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Weighed mail and computed pricing amounts.
- Monitored inventory of postage stamps and made orders to replenish.
- Planned routes and service updates to improve customer satisfaction.
- Used computer systems to track packages and update client information.
- Worked effectively in fast-paced environments.
Retail Sales Associate/Production Sales Associate
Ka'u Coffee Mill
06.2021 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
Youth Development Worker
Boys & Girls Club Of Hawaii
08.2018 - 06.2021
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Supported and mentored students in developing skills to become successful in community.
- Developed and implemented range of lessons and resources to motivate young people.
- Coordinated and managed volunteer activities for community service projects.
Education
Associate of Arts - Psychology
Hawaii Community College
Hilo, HI08.2026
High School Diploma -
Kau High & Pahala Elementary School
Pāhala, HI05.2021
Skills
- Retail Sales
- Handling and Sorting Mail
- Post Office Operations
- Equipment Operation
- Problem-Solving Skills
- Workplace Safety
Certification
- First Aid/CPR Certified
Timeline
Postal Service Clerk
United States Postal Service, USPS
08.2023 - Current
Retail Sales Associate/Production Sales Associate
Ka'u Coffee Mill
06.2021 - 07.2023
Youth Development Worker
Boys & Girls Club Of Hawaii
08.2018 - 06.2021
Associate of Arts - Psychology
Hawaii Community College
High School Diploma -
Kau High & Pahala Elementary School