Job Search Status
Open to workDesired start date: Immediately
Work Type
Full TimePart TimeLocation Preference
On-SiteLocation: Bend, OR
Open to relocation: No
Open To Work
Diego Lopez-Gamez
Bend,OR
Work Preference
Summary
Hello, I have 2.5 years of experience in retail and customer service. Cross-trained in multiple roles, adaptable in fast-paced, dynamic environments. Bilingual in English and Spanish, with strong skills in multitasking, communication, conflict resolution, and de-escalation. Proven ability to resolve customer issues with high satisfaction while supporting diverse customers and adapting to their needs.
I am currently pursuing an Associate of Arts in Criminal Justice, where I develop knowledge of the legal system, professionalism, and effective communication. I am eager to contribute by delivering excellent customer experiences, bilingual support, and while continuing to grow in roles that require responsibility, organization, and client-focused services.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
Bend, USA
01.2023 - 07.2025
- Provided exceptional customer service by promptly addressing questions, resolving issues, and ensuring high customer satisfaction
- De-escalated challenging situations efficiently in fast-
paced environments with professionalism and care - Cross-trained in customer service, sales, cashiering, warehouse, technical support, deliveries, and installations
- Bilingual in English and Spanish, delivering clear translations and effective solutions
- Scheduled appointments and maintained accurate order
records and customer notes - Identified customer needs through active listening and questioning to deliver personalized product recommendations and complete successful sales
Education
High school diploma -
Mountain View High School
Bend, OR06-2022
A.A.O.T (Associate of Arts Oregon Transfer) - Criminal Justice
Central Oregon Community College
Bend, OR03-2026
Skills
- Sales and retail expertise
- Customer service
- Cash handling and confidential information management
- Bilingual communication and translations (Spanish)
- Computer operation and POS systems
- Microsoft Office Suite (Word, Excel, Outlook)
- Technical support
- Attention to detail
- Problem solving
- Clerical duties and organizational skills
- Appointment scheduling and front desk operations
- Leadership skills
- Team collaboration
- Culinary skills
- Office equipment maintenance
- Systems and software proficiency
Certification
- Driver's License
- Food Handler Certification
Languages
- Spanish, Fluent
- English, Fluent
Accomplishments
Department Award for Excellence in Culinary Arts, Mountain View High School
Timeline
Sales Advisor
Best Buy
01.2023 - 07.2025
High school diploma -
Mountain View High School
A.A.O.T (Associate of Arts Oregon Transfer) - Criminal Justice
Central Oregon Community College