Laura Mejia
11847 Atlantic Circle, Boca Raton, 33428,Florida
Summary
Dedicated Customer Service, Catering, and Waitress professional with 10+ years of experience dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients and coworkers. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, diligent, and ready to join my next team.
Overview
8
8
years of professional experience
Work History
Card Room Attedant
Boca West Country Club
Boca Raton, Florida
08.2024 - 05.2025
- Keeping the card room clean and organized.
- Registering players for games or tournaments.
- Monitoring tables to ensure rules are followed.
- Greeting players and answering questions.
- Handling complaints or escalating issues to supervisors.
Fitness Attendant
Boca Grove Country Club
Boca Raton, United States
09.2021 - 03.2022
- Welcomed and assisted members and guests while verifying equipment functionality.
- Performed daily maintenance on equipment, including lubrication and cleaning tasks.
- Maintained exceptional customer service standards during high-volume, fast-paced operations.
- Ensured compliance with all safety protocols consistently.
- Cultivated relationships with members and guests, fostering a warm and inviting atmosphere.
Waitress
Long Island Bagel & Deli
Boca Raton, United States
02.2021 - 06.2021
- Informed customers of daily specials and signature menu items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Checked back with customers throughout meal service to ensure satisfaction.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Developed positive relationships with regular customers through friendly conversation.
Cashier
Iavarone Brothers
Maspeth, United States
10.2019 - 02.2021
- Scanned items and checked pricing on cash register for accuracy.
- Greeted customers promptly and responded to questions.
- Performed other duties as assigned by management.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Discounted purchases by scanning and redeeming coupons.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Issued receipts, refunds, credits or change due to customers.
Server/Card Room Attentdant
Mizner Country Club
Delray Beach, United States
03.2017 - 04.2019
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Recorded table activity in logbook on a daily basis.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Deogracias Cardona
Pereira, ColombiaSkills
- Communication
- Fast Learner
- Customer Service
- Cash Handling
- Food running
- Guest service and support
- Attention to detail
- Problem solving
Hobbies and Interests
- Walking my Dog
- Going to the beach
- Cooking
References
- David Schluetter, 561-248-7269
- Berenice Gamez, 561-777-5788
- Juan Vanegas, 754-367-3350
Languages
- Spanish
- English
Timeline
Card Room Attedant
Boca West Country Club
08.2024 - 05.2025
Fitness Attendant
Boca Grove Country Club
09.2021 - 03.2022
Waitress
Long Island Bagel & Deli
02.2021 - 06.2021
Cashier
Iavarone Brothers
10.2019 - 02.2021
Server/Card Room Attentdant
Mizner Country Club
03.2017 - 04.2019
High School Diploma -
Deogracias Cardona